We were supposed to have 15 rooms blocked out for our wedding party, and only 2 were reserved. Our guests were told they didn't have any reservations under this party etc etc. The front desk manager never showed up. We waited to talk to her for hours in the lobby when she called and told that she was gonna call... more

i went with friends and kids for 6 days. we had best time ever, this place is very clean, beach is nice and warm. food is excellent on the property. very safe place for kids and 5min. from the airport. staff was very friendly. i would love to go back. island is very beautiful and great shops. i would recommend... more

It is a beautyful and cozy hotel. Every room has it`s own balcony and view on the sea! The rooms were as clean as they possibly could be (every time we entered the room, we bound to carry a bit sand in with our shoes) - and every day there was a little something different done compared the day before... more

We spent the week sailing in the VI's and needed a place to stay for the last night before flying home. We chose the BW Emerald Beach because of it's proximity to the airport - wanting not to deal with cabbing across the island before our flight. It was the perfect hotel for this purpose. Less than a 5 minute... more

My husband and I have been to the Emerald Beach Resort a dozen times since 2001 and have witnessed at least 20 weddings. This is the only place we now ever go, even though we used to travel the world. My husband and I were actually married there five years ago. We found the hotel staff to be courteous and... more

not a very impressive lobby. Rooms were clean and good sized. set up of the hotel is several different buildings along a path with stairs along the way. good luck with any heavy luggage. beach was nice overall, but crowded.. Avoid the restaurant for any reason. more

Having no familiarity with St. Thomas at all (not even geography), we went online looking for a place to stay. We did find a nice list of hotels - which I can't find now - and after reviewing several of them online, there seemed to be a pretty distinct breakdown. There were a couple of fairly high-end spa-type places, and... more

My son and I stayed at this beautiful resort over Spring Break and I was more than pleasantly surprised. The resort is located very close to the airport but with the airport closing around 9PM we hardlly noticed the planes. The rooms and service at the property were excellant. The whole staff was very friendly with plenty of suggestions on... more

We recently got married here and while the location and hotel are fantastic, the wedding coordinator was a nightmare (she was the only stressful part of our wedding - a total ditz who lost so many documents it became a joke). She was over a half hour late for my pickup, locked her keys out of her car, insulted my... more