This Best Western has everything going for it but the following cleanliness/repair and taxi issues that should be taken care of immediately. The repairs done to the bathroom were very shoddy workmanship and even more repairs are needed. The tub stopper was covered in mildew. The ants were climbing on all surfaces in the room. The housekeeping staff was inconsistent... More

We just returned from eight days at Emerald Beach after a stay on St. John. The rooms have been upgraded with flat screen TV, fresh paint and new furniture since our last review in 2006. The staff at the front desk, restaurant and even the housekeepers and ground keepers, was friendly and helpful. You cannot beat waking up right on... More

My friend did a LOT of research about where to stay in St. Thomas on vacation. We heard that the Marriot and some of the other higher end hotels were the best places to stay, but the prices of the hotels would mean we'd have to restrict some of the activities we did while on vacation. She finally decided on... More

l cannot understand all the reviews how great the hotel was the room very outdated was dirty noisey phone broken and wires hanging out of wall the tv was also broken . The best thing was a free drink at the bar. l can say the food at the restaurant wasnt to bad. The girl working the front desk was... More

On the plus side: easy walk from the airport-- 5 minutes downhill nice beach facing away from runway and planes are infrequent-- noise not a problem superbly friendly staff beautiful beach and marked swimming area Otherwise: room worn-- doors scuffed, balcony door lock broken, pillows flat restaurant food fair If you are looking for a convenient place to spend the... More

We stayed here one night after a week on Virgin Gorda, before flying back home. We felt it was perfect for this. Very convenient to downtown for last minute shopping and lunch - and closeby the airport. We were able to check-in early, but unable to get a late check-out - which worked out ok - they stored our bags... More

I've stayed in some pretty nice places... this place was okay. I went there on business, so I'm glad I didn't pay. If you check out Google satellite maps, you will see how amazingly close it is to the airport. There are some loud jets that take off and land there, however, it's quiet at night. The beach is cute,... More

The property itself is nice. However, I was not given the room i paid for, did not get checked in to the until well after official check in time. Furthermore, the phone did not work, there was a lamp broken at the base and leaning against the wall. The front desk told me this was unfortunate, but my only recourse... More

Stayed here recently on two separate occasions. This hotel is very close to the airport, only about a 5 minute drive. It was also easier to get a room for one night than other hotels on the island. I believe all of the rooms face the beach, which happens to be a nice one for swimming. I recommend requesting a... More