The resort is beautiful place. A 5 star excellence. As a loyal customer . The management should make employees take a refresher training in Public Relations. Most of the front desk staff is very rude and act as they are doing you a favour when you bring a concern to them. I needed to contact my tour trip a day... More

The Marriott Frenchman's Reef has come a very long way since we vacationed here two years ago. Management has made incredible strides at this resort which should be acknowledged and commended. Service constancy and follow up have taken a complete turn for the better. Most important of all, there is an awesome change in overall employee attitude. My husband and... More

If you are interested in staying at a resort with all the amenities and is easy then Marriott (Frenchman's Reef, Frenchman's Cove, MorningStar) is for you. Morning Star is more like villas and are the closest to the beach; Frenchman's Reef is the larger hotel-style rooms with the best pools; Frenchman's Cove (didn't actually visit this part) has a waterslide... More

We had a wonderful time at Frenchman's Reef & Morning Star Beach. We chose to stay at Morning Star because of the proximity to the beach, but either location is great. Service was outstanding and the weather was wonderful. Great property, had just undergone major renovations! Would definitely stay there again.

Great island but this resort nickels and dimes you for everything Rent a car- taxis rip you off and hotel has a water taxi that s a five minute ride( only way to town is water taxi or taxi on a winding road) Water taxi 20$ per person each way Cup of coffee ( small)$4 Just annoying that you pay... More

For our special occasion we were very disenchanted by this Marriott 's 48 million dollar renovation. The premisses were beautiful, but that is where it ended. Apparently Apple Vacations that I booked the trip through did not tell them it was for our 40th Anniv. There was nothing shown that they over-excelled & told us they were not aware of... More

Amazing family vacation! We will be back! We're a family of four and spent a week here. We loved every minute of it! We stayed in a deluxe water view at Frenchman's Reef. Not sure how morningstar or the Sea Cliff balcony are but this room was very large and accomodating. MoriningStar is right on the beach and Sea Cliff... More

We stayed at the Frenchman's Reef in the tower under (the now discontinued) all-inclusive plan. The first room we checked into had a poor view and the fridge was making a loud squealing sound. My husband went down to the front desk and explained we were on our honeymoon and weren't thrilled with the original room. They offered us several... More

Concierge was great and the views from anywhere were awesome. I selected this hotel because it was renovated, for the price charged it seemed beat up and overall in a generaly poor maintenance condition. Room had cracked broken floor tiles, a/c unit cover comming off of wall and we could see outside, door sensors falling off/hanging lose on patio door... More