This hotel was excellent. It had a beautiful view, excellent amenities, and the service from the staff, especially Manuela Wallace, was priceless. The rooms are spacious and have everything you might need. The hotel is in a central location that was so convenient for all my dining and shopping needs. Thank you Manuela for making my stay even more special... more

This was my 2nd time staying at the Windward Passage in the last few months, and like last time, I was very happy. I had an ocean view room this time around, and the sunrise was absolutely beautiful. :) The staff was friendly as usual. In fact, the bellhop brought my credit card up to my room when they realized... more

I came to speak at a seminar in St. Thomas and the sponsors had me staying at the Windward Passage Hotel. I would say that the service was ok. When I came to check in it was only one front desk agent there and the line was out the door. I was very frustrated for waiting so long to check... more

The staff at Windward Passage are the BEST. When we arrived Sophie welcomed us.. we requested a front view of hotel...our room was great...we watched the cruiseliners arrive each morning....the resort has a great pool, bar, and restraunt...into town...Bumpa's and Glady's cafe for breakfast...head to Frenchtown for dinner...Hook, Line and Sinker, Hole Pie great for dinner, in town The Green... more

Stayed there a few times while Visiting. The customer service experience was great. I was helped and greeted at the reservations desk by two employees by the name of Jolena & Manuela, Who assisted me with a speedy check in. Rooms were well kept and front desk help was very helpful in supplying me info to get around the island... more

My one week stay at the Windward Passage Hotel was excellent. The level of service given from reservation agent Manquela Wallace was outstanding. I will add that this hotel is considered in my opinion a five star hotel. more

I called the Windward Passage Hotel and made reservation with Ms. Jolena Harrigan. Every hotel needs A Jolena Harrigan in their reservations department. To the Windward Hotel you are quite lucky to have someone like her. In regards to the hotel I love the Location the hotel itself, the rooms are extremely clean and cozy, the staff and your lobby... more

The customer service that I received was memorable. I realized that St. Thomas is not only renowned for its beautiful beaches, but also its wonderful people like Ms. Jolena Harrigan in reservations. She is an asset to the hotel, because of her I will return. more

I recently stayed at the Windward Passage Hotel in St. Thomas and I must say that the service was excellent. Before I arrived I wanted to find out about things to do on the island. When I called the hotel I spoke to Joyce (the telephone operator) and I must say that Joyce was very knowledgeable about the island and... more