Restaurants are less than optimal. Poor waitstaff, marginal food. Better food if you take the taxi into town and eat a local diner. Bugs are horrible, not only at the beach, but pool, room, conference center. Had to ask for our room to be spayed. Nice pool, aqua aerobic more than twice a week would be nice. Water sports are... more

We spent a week at this resort and experienced some highs (wonderful scuba and snorkeling expeditions, good yoga, pilates and aqua fit classes) and lows (really bad food at both restaurants. I heard they are looking for a chef and I hope they find one). We couldn't understand why they just didn't fix the broken ATM machine in the lobby... more

westin ferry transport from the airport was easy, however, be prepared to expect a 1-2 hr delay btwn your arrival to the room and the delivery of your luggage. would recommend it, particularly if traveling with family b/c of convenience. stayed at the hotel on points the 1st nite prior to 6 nites in a 1 bdrm 2 bath villa.... more

We just got back from the Westin St John after spending a delightful week in a georgeous 1BR villa, for about than the price of a standard room! Great hotel, pool and beaches galore! We rented from St.John's Condos. com and would highly recomend them. Steve and Kevyn are LOCALS, who specialze in helping timeshare owners rent out their unused... more

It is a shame that such a beautiful spot on earth can be such a disappointment. Pluses: wait staff at restaurant, off sight guides. Minuses: Rooms are OLD, one must bring water from upstairs to downstairs to make coffee! Phones in the room did not work and front desk had to be told THREE times to repair them. One restaurant... more

We decided to kickoff our weeklong Caribbean vacation with three days at the Westin. What a waste! We had a hopeful beginning - our flight was late but the Westin's staff at the airport was still there waiting for us. After a delay in the ferry (i won't blame Westin for that) we finally made it to the resort and... more

We stayed at the Westin for a week with our then 7-year-old son and 5-year-old daughter. We rented a 2 bedroom, 2 story condo. The condo was tidy and totally functional, but lacking in charm or soul. We didn't spend much time there, which was fine with us as we were out and about every day and almost every evening.... more

This was our second trip to the Westin. The first time was great but this time around, there were a few problems with the check-in and information with the ferry schedule that kind of soured our second trip. On the first trip we were greeted off the ferry with a drink and a ride to our rooms. This time around,... more

It was my second time in the U.S.V.I at a 4 star hotel and the second time I got bitten badly by bed bugs. Last year I stayed at the Marriott on St. Thomas and thought it was an accident. At Westin both myself and my boyfriend got bitten badly and we actually saw blood droppings on the sheets, so... more