We got there not knowing what it was going to be like, after reading so many review we were afraid where to go. We decided to stay here and it turned out to be a great place to stay, it was quiet, and comfortable. We stayed in room #517 San Jeronimo. The staff was nice and helpful. We got a... more

the purpose of our trip was to have a dental restoration with dr david badillo lopez, sedemex dental office, 512 ave. lopez mateos . the best western is only 5 blocks away. very reasonable and very nice. staff was cordial, rooms were clean, spacious and well attended. continental breakfast was basic , juices and fresh pastries and fruit. complimentary internet... more

I too have heard nice things about the lodging at Best Western, El Cid. Although we did not stay there, we decided to eat at the hotel's restaurant downstairs. Big mistake! The waiter decided to rip us off. We place 3 bills of 200 pesos each and the waiter returned with one bill that was exchanged for 20 pesos. The... more

I rode my motorcycle (BMW GS1200) down baja, stayed at the El Cid, liked it very much, confortable bed, clean, I really enjoyed the outdoor jacuzzi after the long ride. It is very well located and a helpfull english speaking staff, will be back in the summer. Allmost forgot, we had a very nice dinner at an even nicer price,... more

I made my reservation for the weekend of Saint Valentine, and then came across prior guest reviews, and got concerned with the comments posted. However, the staff at the reception was very friendly since I checked in. For the next three days, my wife and I observed the same thing (with three different employees at the reception). We have a... more

I stayed at this place thinking I could rely on the Best Western brand name. I have stayed at other Best Westerns all over the US and never had any issues, but this time it was clearly different. The moment I stepped inside the "lobby" I was greeted by a dingy looking place. The receptionist was hidden behind a stack... more

The sheets from the bed where dirty and we had just checked in. When we called down to ask if someone could come to change them Gorje the night guy told us he could do nothing about it and that we would have to wait until the next day. He was very rude about it when he called us back... more

Pleasantly surprised by this little hotel. Location is great (at one end of main strip) and was very happy with our room - comfortable bed, good cleanliness, little 'kitchenette' area. Our room walked out onto a nice 'sun patio' area that was shared by other guests. You could walk down to the pool area from here. Unfortunately, the pool left... more

Don't let the lobby fool ya! The lobby was clean and the overall appearance seemed O.K. but the room was not. Nothing looked like it had a clean rag taken to it in months. The toilet had that paper tape around it that says disenfected or something to that effect, but when I lifted the lid it definitely was not... more