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Hotel Lucerna

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 22 reviews
22 Reviews
5.0 of 5 stars
11
4.0 of 5 stars
6
3.0 of 5 stars
1
2.0 of 5 stars
0
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#1 of 26 hotels in Tijuana
Description: Commercial hotel located 2 miles of the International Border, is approximately 10 miles from the Abelardo L Rodriguez Airport.
  • Address
    Paseo de los Heroes 10902
    Tijuana 22320
    Mexico
Check Rates: £65 $120 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 4 of 5 stars Based on 22 traveller reviews
  • What to Expect:
    • 4 based on 15 reviews Rooms
    • 4 based on 15 reviews Service
    • 3.5 based on 15 reviews Value
    • 4 based on 15 reviews Cleanliness
    • 4 based on 4 reviews Pool
  • Recommended For:
    • 50% based on 18 reviews Older Travellers
    • 40% based on 18 reviews Young Singles
    • 40% based on 18 reviews Families with Small Children
    • 40% based on 18 reviews Families with Teenagers
    • 30% based on 18 reviews An Amazing Honeymoon

Reviews of Hotel Lucerna

( 1-10 of 22 )
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4 of 5 stars
Tucson, Arizona
25 Jul 2008

We stayed at the Lucerna on a Tuesday night. The hotel is in one of the best neighborhoods in Tijuana, the Zona Rio. I had a hard time finding it because I couldn't see the sign, but after I did find it, I realized I had been admiring it for a few blocks. It looks like a very nice apartment... more

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1 of 5 stars
Washington, DC
19 Jul 2008

I have stayed at Lucerna before, (10/07) and the hotel was very nice at that time, as was the service (Alonzo) and food. This time they seemingly went out of their way to treat my husband and I poorly. I had had surgery while I was there and they knew this, as I booked through my surgeon's office. I had... more

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5 of 5 stars
united states
10 Mar 2008

VERY VERY nice hotel !!! Claudia at front desk was exceptional !!! Very nice lady !!! Bellmen and maids were outstanding !!!! The neighborhood was very nice,,,Plaza Rio Mall was within walking distance,,,many resterants close by,, rooms were very clean,,,,I definately will be going back there !!!! more

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5 of 5 stars
vancouver
6 Mar 2008

I was greeted warmly by staff, Alonso went out of his way to make sure I had a tower room so it would more convenient. I was treated wonderfully in the restaraunts and Alonso also saw to it that I had a good driver take me to the local open market and escort me while buying local coffee. Housekeeping was... more

2 Dec 2007

I hadn't been to Tijuana in many years and frankly, had my doubts about staying there. When I arrived at the Lucerna, I was put completely at ease by the beautiful gardens, perfectly kept hotel and the smiling staff. The hotel was extremely clean and unlike most hotels in Mexico, the rooms were carpeted and not tiled. My room had... more

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5 of 5 stars
Pasadena, CA
1 Dec 2007

My daughter and I stayed at Hotel Lucerna in October 2007 for three days and were very pleasantly surprised with everything the hotel had to offer! Our room was very nice, clean and wonderfully decorated; the staff was exceptionally helpful and courteous; and the breakfast buffet at the restaurant was delicious and very affordable!! Can't wait to visit here again... more

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5 of 5 stars
Los Angeles
5 Oct 2007
3/3 found this review helpful

I travel a lot and have spent time in many hotels. Basically everything at Hotel Lucerna was what you would expect from a good hotel. Front desk personal were friendly and professional. Staff were polite and helpful. Room was neat and clean. Bed, unusual for Mexico, was comfortable and firm. Grounds are well maintained and attractive. Fresh fruit was provided... more

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1 of 5 stars
Washington, DC
4 Oct 2007
2/32 found this review helpful

I have stayed at this hotel several times over the past few months and although the service was good while there I have had serious problems with them charging me for a reservation mistake on their part. Their managers will not remove a $130 charge to my credit card for a missed reservation. The reservation I made was for October,... more

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3 of 5 stars
DC Metro
24 Jul 2007
4/6 found this review helpful

I visited the Lucerna during a visit for medical tourist. I have traveled overseas and know somewhat to expect at hotels outside of the US. The hotel room was about average, but the restaurants were wonderful. The grounds, including the pool, were wonderful kept. There was one issue that if you travel abroad you will usually run into, that is... more

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5 of 5 stars
Pittsburgh area
28 Mar 2007
1/1 found this review helpful

I stayed at the Lucerna Hotel (Feb 28th-March 2nd) with my mother. We had a double room (with two beds). It was adequate, clean, and had a beautiful marble sink (with a pretty Mexican terra-cotta tiled mirror). The front desk staff were courteous, along with the bellman (Alonso) who attended to our every need, and gave us safety-tips (when travelling... more

Reviews of Hotel Lucerna

( 1-10 of 22 )
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Hotel Lucerna Address

Paseo de los Heroes 10902, Tijuana 22320, Mexico