I go to Monterrey somewhat often. I had stayed in this particular hotel a few months back, we were very comfortable with the services, and how the rooms looked etc. So this last time I visted Monterrey, we went directly to this hotel again. The day of checkout, before checking out I left my purse in my room while I went to eat breakfast (since my room was in the 3rd floor, and the cafeteria was about 4 rooms away); trusting that everything would be fine and trusting the professionalism of the hotel, I never thought that choice was going to cost me so much.
Turns out that when I go back to pack my stuff to leave the hotel, I see a couple of pillows I had left on the bed, on the floor against the wall. I let my father know at the time, and I checked and thought nothing was missing(forgetting to check the purse), when I get home that night, I notice that out of 160 dollars I had taken on the trip i was left with no more than 30 dollars.
We called the hotel Monday since we had... more