Very spacious room with separate office area when you walk in. Liked how you could separate that area from the rest of the room. Large bathroom and it was well maintained even though it was a tad dated. Nice shower with good pressure and plenty of hot water. Common areas seemed very traditional and a tad dated, too. Overall a... More

The hotel maintains its general quality and nice staff. And a must on these times: rooms for smokers! But the restaurant´s menu did not change in years, and still remains the bad habit of used (and dirty) room service dishes on the hallways waiting hours to be picked up. Please, take note of that, a little detail.

I was a week in this beautiful hotel for a bussines trip. But the hotel is neer for everything you can need for a vacation trip, the cast member always has a smile in their faces. The room are big, myabe the fourniture a little old but in great condition....the bed was soft and nice for a good night. They... More

This hotel, located in Monterrey's downtown is excellent located, but very poor maintained. Rooms are old and rusty. HVAC are noisy and in midday can't handle the heat load. One morning I even did not have hot water in the shower. Staff is courteous but will not get any further to convert good service into excellent service. Will think about... More

Very spacious rooms and large confortable suite baths; cleaned well all days. Very helpful front desk for all needs. Good location to reach by foot the downtown and the Metro. The internet fee it´s not cheap. One serious thing to take care is about the room´s service trays, that stays too much time (hours) at the hallway floor waiting to... More

This is a perfect hotel, good location, you and walk to tons do stores, they have a plaza in front of the hotel, you an get a shoe shine for 15 pesos at the plaza. They have an orchestra that plays Danzon, cha cha cha, and boleros two days of the week and old. Couples come and dance, beautiful to... More

Monterrey may not be our first choice when you want to visit Mexico due to high criminality and terrorist like wars between drug cartels. Still you can see it from the positive side: Monterrey was before crime swept over the city in the last 2 years a pretty modern and nice place and actually it has not lost any of... More

I felt totally pampered at this wonderful hotel, right in the heart of Monterrey, Mexico. We had a luxurious suite, and prices there are equal to mediocre hotels back home. The restaurant served a to-die-for breakfast buffet each morning with the most amazing fresh juice combinations ever, all while watching the many passersby outside as they walked through the plaza.... More

Same as every Fiesta Americana there is, a little dated, some old stuff, noisy AC unit on my room, what i didn't like was the service, valet parking staff was very rude and took forever to bring my car when i was on a hurry, front desk was not very nice either. Overall , just ok.