I spent a week with two other women in a two bedroom suite. The hotel is absolutely beautiful with elegant and luxurious sitting areas. From the moment of arrival I felt that every effort was being made to make me feel comfortable and relaxed through all my senses from the continual visually enhancing arrangements of plants, ponds, art pieces and... More

My friends and I just got back from a luxurious and relaxing week in Acapulco staying at the Mayan Palace. Not only was our suite to die for, our entire positive experience was due to our driver, tour guide, bartender and new friend, Roberto Alcaron (robertoalrey@Yahoo.com.mx). We hired Roberto initially as our airport and grocery store transportation only. Once we... More

My girlfriends and I just returned from a week long vacation at Mayan Palace. The accommodations were amazing--cleaning services, staff, food and pools were all excellent. The shuttle service from Mayan Palace to Grand Mayan (where the ocean is) was not inconvenient at all...a short 5 minute golf cart ride or a 15 minute walk. We researched a personal driver... More

A beautiful resort! clean, luxurious and spacious rooms and suits. Good views and verandas on the non-pool side or on the pool side and a five minute shuttle from the beach. The service at our hotel was fantastic - the Mexican staff were helful and coutreous. The food was tasty and great Margaritas which we always enjoyed. A shuttle is... More

My wife and I stayed 7 nights at the Mayan Palace, following a luxurious week at the Grand Mayan in Nuevo Vallarta (Puerto Vallarta nearby). With an ocean view, the MP was a spectacular way to awake each day. We had no complaints about the service, being treated extremely well by one and all, especially the doormen and shuttle drivers.... More

This was our second visit to the Mayan Palace/ Grand Mayan. Have thoroughly enjoyed both times. From the staff to the amenities everything was great. Both times we have used Baldo Gomez (baldo-work@hotmail.com) to pick us up from the airport and take us where ever we needed to go. It was nice to arrive at the airport to a friendly... More

My fiance and I just returned from a lovely, relaxing trip to Acapulco, where we stayed at the Mayan Palace. I was very pleased with the level of service offered here. Every person we interacted with, from the shuttle drivers to the bus boys to the wait staff, was unfailingly warm and pleasant. The bell boys got to know us... More

We stayed at the Mayan Palace from Aug 20-27, 2011. We had an excellent 2 bedroom room facing the pool area. As others have written, the Mayan Palace is quite a bit away from the beach and you have to take a shuttle which runs every 15 minutes to the Grand Mayan. However, we actually found the remoteness to be... More

We stayed at the Mayan Palace and we thought it was an excellent resort, with a wonderful staff, beautiful pool and great restaurant! We also took advantage of the shuttle to the Grand Mayan, another beautiful resort with access to a wonderful beach and a mile long pool. We loved everything about both hotels and the fine staff. We felt... More