The room I was first given was terrible. Moved to a "suite" The door barely locked. Holes in the walls. Linens in the closet. A/C only had one setting - high. The entire resort is falling apart. There isn't much of a beach. Food was poor. The owners really need to invest money back into it or flatten it and... more

We have just returned from spending 7 days in Torres Gemelas. Rated as a 4 star hotel, we expected a correspondant quality of rooms and services. First of all, the arrival by car is difficult since the entry is verry narrow and the valet parking facility always crowded. It takes at least 1hour until you can unpack your luggage, deliver... more

I just love Acapulco, the Hotel was ok ,condesa beach is always great, especially ,Paradise a real fun place, the Mexican people are very friendly. ,Been going there 25 years ,been to a lot of other places ,but always return to my favorate place, more

I stayed at Las Torres Gemelas with 3 friends. When we first arrived the lobby looks beatiful the view just beautiful. Once they gave us our room key we get on the OLD elevator to our room. Our room is dirty there is trash all over the floor the beds were unmade and the AC does not work. We call... more

I loved this place. I've travelled a lot and finally have found a place where there is a kitchen in the suites (so I don't have to gain weight on vacation! hahaha!). This hotel is right in middle of Acapulco Bay...right in the action. the beach is also partiioned off by huge boulders on each side so there is not... more

I'm from Mexico City and I often travel to Acapulco for the weekend. I haven't stayed in Torres Gemelas for about 10 years, but I remembered it was a nice place. WRONG ! We arrived and there was no Valet Parking (for me is a very important thing, not much for foreign tourists). The people at the front desk answer... more

I found the hotel on the internet and liked the location and the price, so booked it. We got pretty much what we paid for. The suite had a two burner hotplate and an under the counter refrigerator which worked, but was wobbly. The king sized bed was comfortable. We did not eat at the hotel restaurant or use the... more

I'm really sorry to hear that some people had bad experiences at Las Torres. It's a very very old installation but while I was there, it looked like they made quite a bit of dough during spring break 'cause they were renovating EVERYTHING. Honestly, I LOVED our room. It was awesome, spacious, great AirConditioning, clean kitchenette. It's true the maids... more

The food is disgusting, and they put (looks like) uncooked hotdogs in everything. The smell coming from the restaurant is enough to make you not want to step foot in there. It is near impossible to get a lounge chair unless you get up at about 6 am and reserve it with your towel, and on the weekends the pool... more