I spent about 10 days with my family last summer and we all enjoyed our stay. Rooms are simple, but spacious and nice. Personnel is very helpful and a special thank must go to Mr. Pedro Cano, the Director de Relaciones Publicas who gave us all kind of suggestions and help so to get the best from our vacation in... more

This property has an incredible location with outstanding views of the Acapulco bay. Have you ever gone to a restaurant that has great food but can't seem to get anything else right? They do so many little things that annoy you that you don't go back. That is this hotel. We got a junior suite on the 23rd floor and... more

We stayed from Dec 12 till Dec 15 4days 3 nights at a Double ocean view suite for 5 ppl on the 18th floor this time, it's a much bigger room than the standard ocean view, has two balconies, double sofabed , instead of a regular TV as in standard, there's a 27" LCD and the difference in price is... more

I stayed at the Crowne Plaza in January 2007. Lets make it simple: Plus side : - Higher you are in the hotel better is the view and all the rooms have a view - Night life of Acapulco is great (but there is almost none at the hotel) - Lots of great pools and they are really warm. -... more

The hotel was nice for a large, older but refurbished hotel. The pools were nice, there were lots of lounge chairs, the rooms were clean, the location on the beach and great, the views from the room were nice, overall I like the hotel. I'd read that the food at the hotel wasn't a good deal so we at our... more

In all the years of traveling around the world, I don't believe I have encountered such a badly managed hotel. While the location is great,( but quite noisy, nothing that earplugs couldn't solve) and the actual facilities were acceptable for the price paid, it was the most frustrating hotel I have ever been to. Check-In: We were 4 couples with... more

My husband had a conference to attend at the Crowne Plaza in November, so I joined him for a few days. This hotel is average, but for the price, that's what you should expect. The all inclusive deal was EXCELLENT. I would call it "psuedo all inclusive," but considering we didn't know we were getting that sort of deal, it... more

We have just returned from spending 2 weeks at the Crowne Plaza. all inclusive The Hotel focuses on Conferences not the holiday makers. No comfortable seating area in the lobby.As we arrived and checked in all was going ok until we went to our room and as we walked in, there was a Family from Spain already in and in... more

Just returned from a long weekend at the Crowne Plaza Acapulco. The hotel is right on the beach towards the far end of town. Check in was very slow and not overly professional. The lobby was dirty and bare and the whole hotel had a worn out feeling. We had an ocean view room which was quite large with two... more