We had a wonderful stay at the Grand Mayan. We were treated like royalty. The pool waitstaff was exceptional and very friendly. Everything is always clean. The food was great - especially the buffet. Every room has a private pool! If you need a tour guide & personal driver, email me!. You will get Angel Flores! He was waiting at... more

We recently returned from a very relaxing week at the Mayan Palace/Grand Mayan in Acapulco. We were reserved for a junior suite at the Mayan Palace, but when we arrived they informed us we were upgraded to a master room in the Grand Mayan. OK we thought; we have stayed at Grand Mayans in the past. They told us they... more

We have stayed at other Grand Mayan; they are the same but different. We went during their low season so were able to get an ocean front on the end overlooking the main section of the pool. Amused that there are no umbrellas at poolside; the palm trees function as umbrellas. It was not crowded at all but the downside... more

We spent two beautiful weeks at the Grand Mayan Acapulco Sept 19 - Oct 3, 2009. Our accomodation was fantastic with a fabulous view of the ocean. The swimming pool and area is very impressive. Check out the turtle conservation program at the resort. Unfortunately all the restuarants at the Grand were not open. Fortunately for us we had the... more

My husband and I just visited Acapulco with his brother and wife. We stayed a week at the Grand Mayan. This is a beautiful resort! We had a two bedroom suite which had a sitting area in each of the two bedrooms and a full bath in both. The kitchen was equiped with plenty of cooking utensils, contrary to other... more

The Grand Mayan is a beatiful resort with gorgeous pools and a fun filled beach! The resort usually offers a variety of restaurants, but only one was open to us in June because of economy. We traveled into Acapulco several times for dinner, cliff divers, shopping and bars! Our driver, Victor Kageyama, was wonderful....he was very informative, very kind, and... more

Was at Grand Mayan Oct 17-24, 2008 as a result of an RCI exchange. What a property! Especially because it was not too big. Short walk from rooms to pool and beach. Giant palapas for plenty of shade on the beach. Pool was super although beach was a little rough. Have to be careful. There were lifeguards. Bought food for... more

This was our first trip to Acapulco and the Grand Mayan proved to be an excellent choice of hotels. Rooms were clean and spacious and hotel staff was professional and accommodating. The one kilometer pool was beautiful and was within easy access to the beach. The highlight of our trip was our tour guide Roberto Alarcon ([--]) who provided us... more

We flew from a distance of 7000 miles to Acapulco and to our delight Sebastian our driver and guide, waited at the Mexico City airport holded a sign with our name. After a fly of 17 hours it gave as a calm feeling to see to that someone who is waiting for our arrival. Immediateley after our pick-up we traveled... more