I have read a lot of Bad reviews about this hotel, and i have to say, I Know they are not correct, My wife and i stayed at the Krystal late jan. early Feb. of this year, with 3 friends, and we Thought the Hotel and the Staff are Great. They gave us Great rooms, great service, and were very... more

Hotel ewas avarage at best. My wife and I got used to the musty smell after the second day. Also had to wake up at the dawn to save a chair next to the pool. Staff should not allow people to hold cahirs for the full day, with their towels. Food was lousy, front desk was ok. Do not rent... more

We when to NH Krystal Ixtapa for a family trip with two children 6 and 3. The Hotel in general was OK actually I was expecting a little bit more. The room is OK, average, the beds are OK and the room side is OK. The hotel elevators need to be renovate, I decided to take the stairs (8 floors)... more

The staff was nice, the food wasnt that great i never saw seafood in the buffet the same thing ,not tomany choices, breakfast buffet was the best meal, the worst thing was my bed all bumpy i had a lot of back pain, the bathroom was to hot and moldy ,needs a remodelation. Next time i am going to try... more

HOtel staff was not helpful, beach was unswimmable and life guards were there to keep everyone out of the very dangerous water. Also there was green foam floating in the water for miles the entire week we were there. The room smelled moldy as there were no fans in the bathroom and moisture never evaporated. Same in the hotel elevators... more

The check-in area/lobby is a little hectic and worn, but over-all we had a good travel experience at the Krystal. The food was actually quite delicious and priced fairly. Enjoyed the pool, beach, and the view. Staff were friendly and helpful. We would go back. more

The hotel is definety showing it's age despite a somewhat recent superficial cosmetic makeover it's musty and falling apart. Drinks were pretty expensive, but definetaly do as we did and pay cash for everything if you want to avoid crazy check out lines and go across the street to eat. The view was awesome and the pool was decent so... more

The NH Krystal Ixtapa is an attractive hotel. The pool area is it's greatest asset. Shaded in parts by coconut palms, a swim-up bar and an intereted physical layout make a day at the pool very pleasant. It's when you get to your room that the trouble begins. The rooms are not maintained well and we had to be moved... more

We just returned from a week's stay at NH Krystal. We loved the place and had a wonderful week. The staff aims to please and are courteous and helpful. The pool areas are well maintained. The pool activities were numerous...volleyball, water aerobics, water polo and poolside bingo. NH is an easy walk to a shopping area that includes lots of... more