My mom, brother, son, and myself went for our third year in a row. This was my 7th trip to the Presidente and I was not disappointed. I have been to many higher rated resorts but the service here far out does some of the best. The rooms are nothing fancy but I don't go to sit in my room.... More

Great location, excellent customer service. The food & drink was just ok. Had to beg for guacamole in Mexico!! The tower is an eye sore and the rooms they showed us were not refurbished. They looked like they were from the 60's. I'm glad they were painting it when we left. The tower is too far from the pool/ocean. We... More

This hotel is lovely, it has big beautiful rooms and friendly staff. Food was ok, not great but i have to say that they always tried to cook something for mi husband who is a vegetarian. This hotel receives groups of teenagers and can get bad during the night and the same happened to mi brother who went a few... More

I love staying at the Presidente in Ixtapa, the staff is very helpful and can communicate well with the tourists and the food is good. I especially enjoy that there are activities running all day and night. I would highly recommend staying there! More

The staff is amazing! From the front desk, concierge, restaurants, pool bar, entertainment, room service. They attend to our every need. Carlos at the pool, Victor at the bar and Carmen in the lounge all take excellent care of us. We always make sure to bring tip money because the staff truly deserves it! This is our 5th stay at... More

Overall, the Intercontinental Ixtapa was exactly what we expected. Room - Had been partially renovated (bathroom was new), clean but basic, bed was very hard.... nothing fancy. Our room was very noisy till about midnight each night - either from the night show or the disco. We spoke to 3 other couples in different areas of the main building and... More

We had very good experience at Presidente Intercontinental in Ixtapa. We take 2-3 vacations a year and this was one of the best stays we ever had! Staff of the hotel is very well trained attentive to detail and very helpful, always with a friendly smile. We had some minor problems with our room (water leaking from air conditioner, AC... More

We're used to nice southern CA beaches - but these beaches were superb with nice clean sand and incredibly warm water. Try for an oceanside room by the beach and enjoy the sound of the surf! Another tip - the staff at this hotel are committed to making your stay enjoyable, and helped us with everything - golf arrangements for... More

The short version... I had a fantastic time at this hotel. This is not a 5 star hotel but for a 4 star it was clean, full of helpful staff, a stunning view, large pool, great beachfront and okay food. I would gladly go back, in fact this was my second time staying at this resort. The long version... Staff:... More