Having stayed at Riu Resorts in the past, and had a great time, we figured the Emerald Bay would be their flagship resort and is advertised as a 5 star. The location and hotel are beautiful but that's where my accolades end. Our 7 day vacation was Monday to Monday. The first few days were OK, the hotel was probably... more

Well, our honeymoon destination. We were so excited. We were upgraded to a Junior suite as the reg rooms were just small plain rooms. We got there and it was beautiful. Slow time so lots of room and excellent service! We got there on Monday. On Wednesday everything went really, really sour. Because this was the slow time, the hotel... more

I will tell you the complete truth!!!!!!!! Pro's and Con's Pro's....... Flying into MZE from Houston was smooth.. when we landed we had already purchased a pick up (which I recommend due to lots of people asking to take you places I wasn't to sure of) with Mazatlan Tour(http://www.mazatlantours.org)... Its a bit of a drive toward the hotel, you will... more

Hotel is definetely five star with incredible room view and excellent accomodations main problem is the food is not 5 star, service to pool side vacationer lacking and too many wasps flying around the bar, entertainment and activities is less than 4 star as well. Horse back riders allowed right on the beach without anyone cleaning up what the horses... more

My husband and I traveled from November 1-8 with friends, and married kids with their spouses for a combined group of twelve. Our trip started out with a bang with one of our friends falling and breaking her ankle. She was in the hospital for the first two days, then the rest of the trip in a wheelchair. We personally... more

I stayed at Pueblo Bonito Emerald Bay in mazatlan last year and we chose Riu because it is a new hotel and I wanted to try out. It was OK because since it is a new hotel, everything is new. However, because it is an all inclusive hotel, people don´t care about what they eat and drink around the pool.... more

The Riu is a beautiful hotel although it is very very massive! We stayed for three days from Friday the 16th to Monday the 19th before moving on to Pueblo Bonito Emerald Bay. We had a great time mingling with the locals--it was so fun and they are such friendly and gracious people. We never had an issue with the... more

My family had a great experience at this Riu. The pools were amazing. At the buffets there is definitely something for everyone. The rooms were nice, although you may see moths because they always have windows open there. I highly recommend the stage shows at night. They were great entertainment more

My wife and I went to the Riu Emerald bay Oct 11 through the 16 . The place was Fantistic . The staff was great . The view from our room was wonderful and the balconys are huge we had a standard room and the balcony was 10 feet deep and 14 feet wide plus there is a 10 ft... more