We stayed here last week (April) and there was hardly anybody staying there, which made it nice - not sure if it is always like that. Lots of room around the pool, drinks were good. We only ate at the restaurant once as it seemed kind of expensive compared to places in town. We hopped on the bus right outside... More

Just got back from two weeks at the Mayan.We had avery nice and relaxing time.The place is well maintained and every one was very helpfu.We ate breakfast there every morning and our severs we called them the three amigos were great. Ther names were Ismael,Felix and Pablo.They not only did there jobs well but were also very helpful in all... More

This is a great relaxation resort. The pool area is clean, with lots of places to catch the sun, but the pool is unheated. The poolside bar/snack bar was great. Pablo, Angel and the others provided good service, with a smile. The beach is awesome with an hours walk in either direction on smooth sand. Yes, there were some vendors,... More

The Mayan Palace is a decent resort. It is meticulously well cared for, and the service was, for the most part, very good. It has good beach access with decent beachside amenities, as long as you don't mind the endless parade of beach vendors. The building we stayed in (#3) was reportedly the newest of the three resort buildings. Even... More

I booked this for my family so they could relax and have a nice time. Every morning the phone rang to ask them to come to "breakfast" to endure a time share presentation. I specifically booked with the Mayan Palace Sea Garden because of the lovely big pool for my grandson to enjoy. THE POOL WAS NOT HEATED!!!! IT WAS... More

This a great hotel if you are traveling with children. It has a lot of entertainment for your children. The ocean is always red but there is a section where you can jump waves and have fun. There is a lot of Palapas and the bar is just at the back of them. Great pool and there is an iguana... More

Mayan Palace is clean and a nice place to stay. Next time I will NOT stay at a time share. I thought I could handle this after the reviews but after working extremely hard for over 2 years and going on vacation I did NOT want to be woke up to phone calls wanting me to " eat breakfast" .... More

We just got back from a wonderful stay at the Mayan Palace at Mazatlan, we were not sure what to expect with all the bad news about the place, but our experience was nothing but the best ever in Mexico. Mazatlan is a beautiful city, with lots to see and do, we enjoyed eating seafood at Azul's right on the... More

Beautifully kept place, fun games & crafts poolside. That do hound u to go to the breakfast timeshare but we never answered phone. Need wi-fi but was nice to disconnect