This is the best motel on the beach. You have the lounge chairs and cabanas right on the sand, not up in the air-way back on a cement deck-like other motels. (we walked the beach and no other motels compared). Lots of sand , wide beach in front of it too. Very clean, friendly people, reasonably priced snack bar for... more

We stayed at the Playa from Dec 23 to 30 and were very pleased overall. First, a couple of rants: 1. The front desk staff are the least friendly, inefficient group we have experienced in 32 years of travelling. They are further burdened with stone age check-in and check-out procedures. Expect long waits if you need to go near the... more

I stayed here with my family the week of christmas. It was my first trip to Mexico. I did not realize until after I have traveled to many other resorts in Mexico that it is rare to find a nice quiet hotel that doesn't have loud music playing constantly!! There is no loud music here, just the sound of the... more

We arrived at the hotel the day before Thanksgiving. We wanted to fly with Alaska, as they offer non-stop & the fare is cheaper going Wed to Wed. We arrived at the hotel at 8:00PM & we had a fast check in. They upgraded our room without any additional charge. We usually stay in a suite(1007) & they gave us... more

We have stayed here four times so far and it has usually been an excellent experience. This time however, the front counter service was a bit slow and rude. We waited in line for an hour and then our original paid and confirmed room rates were not honored. We ended up paying in cash for the difference. Their excuse was... more

Equivalent to a nice, clean Best Western. Room service was delicious, filling and cheap! Better than most of the restaurants outside the hotel. Staff very courteous and we even had one of the maids babysit our son, and she was really fun & kind. This is not a luxurious hotel but it is clean, comfortable, and the ocean-view rooms really... more

I just got back from mazatlan and we had the best time. Ramon in the resturant was the best, made are stay very friendly, very beautiful location we will be back. Laura from reno more

Was in MZT last week of August. We stayed at Hotel Playa Mazatlan - only had 20% occupancy rate, which was good for us, as it wasn't crowded. Hotel staff were nice; accommodations were great as we ended upgrading to oceanfront room, steps away from beach. The restaurant was very nice, with open-air beachfront view. As for the rest of... more

We booked 8 nights at the Playa based on reviews, and my husband had stayed there years ago and remembered it being decent back then. We had an ocean-view room and the first room they put us in had a view of another building and partial ocean-view. We were able to get moved to a different room that had a... more