Dear Gerdaoregon Your review just made my day! I very much appreciate genuine feedback such as yours. There is no greater compliment than to hear that we provided you with an enjoyable stay! Your comments made us realize that our team members are delivering an excellent service and we will continue creating legendary experience to all guests. I hope that...

Dear livetotellu First of all, I would like to thank you for staying with us during your recent visit to El Cid Marina Beach Hotel and for taking your time to share your comments regarding your stay. We welcome any feedback that will allow us to evaluate and improve our performance. I'm sorry to hear your disappointment. The mission of...

Dear Genegar Thanks for such a thorough review! All your info will really be handy for future guests. I am really delighted that the team looked after you and that you enjoyed your visit to El Cid Marina Beach Hotel. This is a great motivation for our staff to continue delivering great service. Judging by the photos you posted, you...

Dear raylenet We are delighted to read of your experience at El Cid Marina Beach Hotel! Thank you so much for the positive review and for saying such lovely things about our associates. We will most definitely pass your kind words along to Rogelio and the Chef. We take pride in personalizing our service to fit your needs. With so...

Dear marybna Thank you for your kind notes. We really feel happy that you enjoyed your stay so much. I am also glad that you will consider staying with us if ever in the area. It is our intention to provide our guests with that unique, focused experience and we will continue to upgrade our services. For your next visit,...

Dear slsongbird Thank you for your kind notes. We really feel happy that you enjoyed your stay so much… your photo look great, though it’s not difficult with such an amazing view! Those associates whom you have particularly mentioned will be congratulated and thanked on your behalf! Thank you for taking the time to mention them, we take great pride...

Dear SusanOmaha Simply delighted to hear the excellent comments and to see your stay was a great success. Thank you for informing Tripadvisor users with some details about your experiences at our hotel which are mostly important for travelers. As you have seen we take great pride in what we do at El Cid Resorts, so appreciate greatly such comments....

Dear swedengrove We appreciate the feedback regarding your recent stays at El Cid Marina Beach Hotel. Guest Service is our number one goal, as we want to ensure our guests’ experiences are memorable. From the moment of arrival to the time of departure, we want to ensure that everything in between is a “Perfect 10”… our commitment is to guarantee...

Dear 1ready2travel We appreciate and we want to thank you very much for your nice words you said about our hotel. We are more than happy to see so many good comments about our services and about our staff. It is amazing to see that our efforts in offering a "home away from home" to our guests are paid off....