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Emporio Mazatlan

3.0 of 5
Avenida Camaron Sabalo No. 51 | Zona Dorada, Mazatlan 82110, Mexico
Hotel amenities
Ranked #35 of 72 hotels in Mazatlan
3.5 of 5 stars 75 Reviews
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75 reviews from our community

    Trip type
Traveller rating
    21
    21
    12
    14
    7
Date Rating
aliceb5
Edmonton, Alberta
2 reviews
1 helpful vote
5 of 5 stars Reviewed 31 January 2012

We stayed at the Emporio from January 23 - 28, 2012. Our room was on the main floor overlooking the pool and the ocean. It was huge, clean bathroom, and a lovely little kitchenette area. Wi-fi service available in the room or outside. The location is wonderful in that you can walk anywhere from this hotel to any shopping, restaurants,... More

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MrsMac4
Reno Nevada
Senior Reviewer
9 reviews
4 helpful votes
3 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

This place was clean, and comfy. It's in a great central area of twon where you don't have to walk far to visit some of the coolest places. The beach was perfect and never too crowded. My biggest complaint is the lack of elevator. I am an athletic person but running up and down those stairs when I needed to... More

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Jane W
Los Angeles, California
1 review
1 helpful vote
5 of 5 stars Reviewed 22 November 2011
1
person found this review helpful

My family and I went down to Mazatlan for a reunion. Our relatives that live there recommended the Emporio as the place to stay. I am sure glad we listened to them! It was amazing. The hotel is located in the Golden Zone near shopping, clubs, and is right on the beach. it is a beautiful hotel. The rooms are... More

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Spicegirlmo
San Diego
1 review
2 helpful votes
5 of 5 stars Reviewed 10 November 2011
2
people found this review helpful

Just got back from a trip to Mazatlan to plan our wedding for June 2012. We have stayed at the Emporio last year and it just keeps getting better. They finished the construction on a new banquet room and gym. The restaurant is better than we remembered it. The quality of the food was amazing. Location wise we could not... More

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Patrush83
Los Angeles, California
1 review
2 helpful votes
1 of 5 stars Reviewed 3 October 2011
2
people found this review helpful

The rooms are very dirty, had BLOOD SPLATTERS on the bathroom wall, also had MILDEW on the bedroom courtains, it was a very DISGUSTING experience!! More

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jackdanielsjoe
Spruce Grove, Canada
Contributor
12 reviews
5 helpful votes
3 of 5 stars Reviewed 27 February 2011
3
people found this review helpful

I stayed at this hotel for a week, i won a bikini competition and this hotel was the upgraded all inclusive hotel that came with the package. Food and drinks were all inclusive. The first few days we had a strange smell in our room and there was a dead cucarocha in under the sink. Its right on the beach... More

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mazatlan_revenue, General Manager at Emporio Mazatlan, responded to this review
16 March 2011

Thank you very much for your comments about Emporio. we apologize for the inconveniences in your room during your stay wiht us..and let me tell you we offering now a different kind of buffet with more options for you and a renovated Restaurant where you can enjoy a delicious breakfast, lunch and dinner buffet.. Thank you again we really apreciate... More

kevin_calvert
Red Deer, Canada
1 review
6 helpful votes
4 of 5 stars Reviewed 25 April 2010
6
people found this review helpful

On my last trip to Mexico, I picked the Emporio Mazatlan based on one thing- it was the lowest price hotel that I could book through expedia at the time. I was expecting a mexican 3 star hotel, and I found it to be much more. The hotel looked a little rough from the outside as my airport shuttle dropped... More

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Director General, Director General at Emporio Mazatlan, responded to this review
9 August 2010

Thank you for taking the time to comment about your recent stay with us. We greatly appreciate your comment, We appreciate that you are sharing your experience in Emporio Mazatlan and we hope to see you again. Than you for you preference, Best Regards, More

Fernando075
Chihuahua
1 review
2 helpful votes
2 of 5 stars Reviewed 24 July 2009
2
people found this review helpful

The rooms are fine and all the personnel is very kind. On the other hand its noisy they are constructing all around (it's easy to get a pneumatic hammer pounding at the other side of the window) There was just a small pool available and the parking lot is also very small. The internet is hard to get, no wireless,... More

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mazatlan_revenue, General Manager at Emporio Mazatlan, responded to this review
7 January 2011

Dear Fernando, Thank you for the time to sharing your comments about Emporio, All the personal in Emporio Want to apologize about all the inconveniences in your stay with us, Let me share with you that we have a New Installations, Al the rooms were totally renovated and now we have the 2 pools available and Now we have a... More

brackenfernmanor
Lake Arrowhead, CA
1 review
5 helpful votes
5 of 5 stars Reviewed 12 March 2009
5
people found this review helpful

Four days of tranquility, good service, friendly staff, and an overall attitude of accomodation and safety for all us scared visitors who venture to Mazatlan! This hotel is secure! The staff amazingly watchful, caring and sincere. The hotel mgr, Eduardo, makes his guests' needs a priority. From the housekeeper to the front desk to the concierge to the restaurant to... More

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Director General, General Director at Emporio Mazatlan, responded to this review
15 April 2010

All the staff in Emporio Mazatlan can to thank you for all your comments, we are working everyday to be better and can offer you a hotel renovated where you will can enjoy with your family and friends, We hope to see soon in Emporio Mazatlan. More

pnutsmommyMN
Mpls MN
Reviewer
4 reviews
13 helpful votes
4 of 5 stars Reviewed 8 February 2009
4
people found this review helpful

A friend and i visited Mazatlan for the first time for a week Jan 31-Feb 7, 2009. I have been to Mexico many times, but enjoyed this first visit to the city. :et me first say that I have read many many of the other reviews about this hotel prior to my stay and i did take the advise of... More

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Director General, General Director at Emporio Mazatlan, responded to this review
14 April 2010

We appreciate all your comments. We are really satisfied that your stay we us was great, we hope to have you again as our guest soon. More

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Emporio Mazatlan Also Known As

  • Emporio Hotel Mazatlan
  • Emporio Resort Mazatlan
Address: Avenida Camaron Sabalo No. 51 | Zona Dorada, Mazatlan 82110, Mexico

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