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Luna Palace Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 83 reviews
83 Reviews
5.0 of 5 stars
15
4.0 of 5 stars
18
3.0 of 5 stars
17
2.0 of 5 stars
11
1.0 of 5 stars
22
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#28 of 60 hotels in Mazatlan
Description: All-inclusive beachfront resort located 10 minutes from downtown and 30 minutes from the airport.
  • Address
    Av Camaron Sabalo s/n
    Mazatlan 82100
    Mexico
Check Rates: £97 $194 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3 of 5 stars Based on 83 traveller reviews
  • What to Expect:
    • 3.5 based on 43 reviews Rooms
    • 3.5 based on 43 reviews Service
    • 3.5 based on 43 reviews Value
    • 3.5 based on 43 reviews Cleanliness
    • 4 based on 23 reviews Pool
  • Recommended For:
    • 50% based on 53 reviews Older Travellers
    • 40% based on 53 reviews Families with Small Children
    • 40% based on 53 reviews Families with Teenagers
    • 30% based on 53 reviews Young Singles
    • 30% based on 53 reviews An Amazing Honeymoon

Reviews of Luna Palace Hotel

( 11-20 of 83 )
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2 of 5 stars
Airdrie, Canada
15 Jun 2007
2/4 found this review helpful

This was our first time travelling in Mazatlan, and well... we got what we paid for. The first few days were great, good weather, the buffet was serving good breakfasts and dinners. One bad thing was that we werent allowed to check into our room until 4 and we arrived at the hotel at noon. After a few days of... more

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1 of 5 stars
Ontario
11 Jun 2007
2/3 found this review helpful

We stayed at Luna for 1 week in Jan 06 and it was great so we went again for 2 weeks in Jan 07 and it SUCKED....paying almost $4000 all inclusive and they ran out of booze daily and having to go buy our own booze to drink on the resort to eating the same cold, runny food day after... more

30 May 2007
10/11 found this review helpful

Our trip took place the week before Easter Weekend. We had been planning a family vacation (kids 8 & 11) from the beginning of the year and decided on the Luna Palace because they offered a one bedroom suite and it looked family friendly (not catering to the Spring Breakers). This will probably end up being a long review but... more

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1 of 5 stars
Mazatlan
31 Mar 2007
2/2 found this review helpful

We went to this hotel last week and I wanted to share a few things with my fellow vacationers. The web site has a few misleading details. The food was fair to par, the activity staff basically sat on their asses all day (we played a couple games of Mexican Bingo and 1 game of darts) that was it, no... more

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5 of 5 stars
Vancouver B.C.
17 Mar 2007
3/3 found this review helpful

Just returned from our stay at the Luna and it was beyond my expectations. The location is perfect and the staff were incredible and so friendly. The omellettes were great and never any lineups and the clubsandwichs hit the spot perfectly when the beers werestarting to flow and when we were on our beach we had a styrofoam cooler full... more

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3 of 5 stars
winnipeg canada
11 Mar 2007
3/3 found this review helpful

we just spent two weeks at the luna. we were there from feb 24 to mar 10.the room was ok. had read about the food on other forums.more about that later the hotel location is great. it's within walking distance of several very good and cheap places to eat. the only bar is beside the pool not a far walk... more

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5 of 5 stars
Stony Plain, Alberta
1 Mar 2007
4/4 found this review helpful

I just returned from one week at the Luna with my five young adult daughters. We had a great time and the service was the best I have ever had in Mexico. Not only did they never run out of alcohol but the drinks were quite strong. The food was average for Mexico but if you didn't like what was... more

26 Feb 2007
3/4 found this review helpful

Just returned from Luna Palace. Stayed 10 days. The place is a 3 star hotel and lives up to that standard. If you want 5 star go to the Sea Garden or Pueblo Bonito Emerald Bay. Never once did we see the bar ever running out of alcohol, in fact, they were very well stocked and the bartenders were always... more

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5 of 5 stars
edmonton
25 Feb 2007
3/3 found this review helpful

We've just returned from a two week stay at the Luna Palace. We were reminded by RCI that the Luna Palace is a standard hotel, and were a little concerned about what we might experience. We were delighted to find ourselves in an old but beautiful hotel, obviously built as a luxury hotel. Our room was incredible. It's one of... more

10 Feb 2007
3/3 found this review helpful

We stayed at the Luna for one week in january 2006 and it was great. We returned for two weeks in January 2007 and from the 4th day in, the bar ran out of booze daily, ie. tequila, kahlua, vodka, rum and beer. We ended up buying our own booze to drink on our all-inclusive holiday. The food left something... more

Reviews of Luna Palace Hotel

( 11-20 of 83 )
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Luna Palace Hotel Also Known As

Address: Av Camaron Sabalo s/n, Mazatlan 82100, Mexico