i love the how complance and the staff is really good with everyone and the shows are realy good with the kids at theshows where and beach is wondeful more

I came for a relaxing week in the sun with a friend. What did I get? A perfect relaxing week in the sun! :) We loved the large pool area and all the fun activities. Not only was there one pool, there were a couple to choose from! One(in the Granada County club across the street) was quiet peaceful and... more

We just returned from our trip to Mazatlan There were 6 of us Me. My husband, My Daughter, my son-in -law and our two grandkids 8 & 9 yrs. old. We had to stay at the El Cid Granada because there were no rooms available. I was VEERY nervous about the room at the Granada... But I was impressed!! to... more

We (myself, my husband, and our 12 year old and 10 year old) stayed El Cid Castilla starting March 19 for 2 weeks all inclusive. I read the reviews and didn't want to expect too much from this resort. We booked our vacation through signature vacations and I was extremely happy with them. Our information was very clear and all... more

At check-in, they had our reservation in the computer but I couldn't find my print-out--which apparently is ABSOLUTELY necessary! They directed us to customer service to look it up on the computer and print it out (be sure and ask how to delete the "cookies" and history when you're done, so your info doesn't stay in the computer for the... more

What a week. 8 times to Mexico, never ill a day in my life, and here I was, my third day there curled up in the fetal position hoping I would die I was so sick. I remember the buffet the day before and the wonderful shrimp, please be careful....I had a few and I thought they had a strange... more

My friend booked this trip for Spring Break. It was two adults and his daughter (16) and one of her friends (16). We arrived at the resort to check in and found the resort had booked us in two rooms with double beds (we paid for one king and one double). They had nothing like that available for two hours... more

We just came back from the El Cid Castilla. I was thinking it would be less crowded than Cancun during the week before Easter. WRONG! We were told that it is a tradition that Mexican families go to the beach before Easter and the city and beach was a complete mad house and very crowded. The city grows to more... more

the place is nice but the people there are soo rude i never want to go back. you can tell they barely get payed anything. and work off tips which i dished out alot of money for by the way. very poor service. jesus is awesome. sara is cute;). more