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Get your quick guide to the top hotels, restaurants and things to do.
| Hotel | GBP* | Distance | Rating |
|---|---|---|---|
| El Cid El Moro Beach Hotel | £115 | 0.1 mi 0.1 km |
|
| Holiday Inn Sunspree Mazatlan | £66 | 0.1 mi 0.1 km |
|
| El Cid Granada Country Club | £80 | 0.6 mi 0.9 km |
|
| Fiesta Inn Mazatlan | £67 | 0.6 mi 1.0 km |
|
| D'Gala Mazatlan | £60 | 0.9 mi 1.4 km |
|
| restaurant | Distance | Rating |
|---|---|---|
| Rico's Coffee Shop | 0.1 mi 0.1 km |
|
| Los Zarapes | 0.1 mi 0.1 km |
|
| Pancho's | 0.5 mi 0.8 km |
|
| Thing to Do | Distance | Rating |
|---|---|---|
| Salsa Mazatlan | 1.0 mi 1.6 km |
|
| Bula | 1.4 mi 2.2 km |
|
| Playa Olas Altas | 2.7 mi 4.4 km |
|
| Title | Source |
|---|---|
| “A golden past and future” | SignOnSanDiego.com/McClatchy News |
| Title | Source |
|---|---|
| “El Cid Castilla Beach Hotel” | Expedia.com |
We just got back to Edmonton after spending 1 fabulous week in Mazatlan at the El Cid Castilla Hotel. My first all-inclusive in Mazatlan and it was great. The buffet was fabulous and such a variety of food, you really can't go hungry there. Our room had some issues and maintenance tried to fix our shower and tub, but never... more
I stayed at the El Cid Castilla Beach Hotel for 6 nights. I booked a pool view room, but I must have gotten a free upgrade to an ocean view because the view of the ocean from my room could not have been any better. The check in staff were very polite and professional. Unlike some other reviews report, I... more
Dear Joefromphx Many thanks for your recent comments which rest assured we shall look into. We are delighted that you found our staff friendly and helpfulness, we firmly believe that manners cost nothing so we aim to ensure your service standards are second to none. We work hard to ensure that each of our guests receives a level of service...
My wife and I along with my parents stayed at the El Cid Castilla from October 17th until October 24th. Let me start off by saying that the service we experienced was absolutely excellent. Special thanks to Jamie in the Pergola Dinner Theatre, and Felix, Roberto, and Adrian in at the beach/pool. We were upgraded to an Oceanview room when... more
Dear MrTraveller23 Your descriptive testimony of the impressions and wonderful rating of your recent vacation is dearly appreciated and we thank you for the kind review. It is wonderful to learn that your expectations were more than met during your last stay. The level of service delivered is a reflection of the pride and dedication our staff takes in each...
My Husband and I are staying at the el cid castilla in Jan/2010. We are going to Mazatlan for our 10 year anniversary. We took our first trip together there in 2000 and am looking forward to going back. Any advice on room requests or places to go and eat will be appreciated. I rely on trip advisor for every... more
Dear Devona35 Thank you for choosing our hotel and allowing us to be part of a very special occasion in your lives! We will make it an anniversary to remember. We promise that no detail will be overlooked. Exceeding our guest's expectation in always our top priority. I very much look forward to welcoming you in January. Please feel free...
The hotel is great and the pool is wonderful,although cold and Rico's is wonderful. We loved the buffet in the morning. The reason we will never stay there again are the female time share vultures who jump on you the minute you walk into the lobby. They just will not give up and the annoyance ruined our vacation. Stay there... more
Dear bloodyscot Thank you, for taking the time to answer the review made on our property. This for us is very important. I know we all work on a budget these days, and that's why I’m pleased our staff was able to help you accommodate your family. The issues you highlight are easy to rectify and should not have happened....
i spend for a few days at el cid castilla beach hotel with my friends, the front desk guys give me a up grade to el moro tower to a suite, and it's wonderful. i remember the girl of the front desk, she was very helpepfull her name's gaby rivera she's a pretty girl and so happy her english is... more
Dear gabilondia Outstanding! Thank you for your kind words. I look forward to sharing your comments with the team and will post on our Superstar board in the break room. We are fortunate to have a team of genuine and passionate employees who love what they do. We appreciate the fact that you share your experience with us in regards...
We were in Mazatlan in July and visited this hotel for the day. It seemed nice, but with a lot of unruly kids running around. We'll be going back for our honeymoon in December because of some reviews we read on Trip Adviser. I work for the Airlines and a lot of my co-workers are waiting for us to complete... more
Dear HopefulinKent So you´re engaged…congratulations! One of the most fun parts about getting married is the planning that you could enjoy the honeymoon trip of a lifetime. Your honeymoon is an important part of the wedding experience, and a much-needed escape after months of exciting, yet exhausting, wedding planning. We will make it an event to remember… we promise that...
My husband and I celebrated our 20th wedding anniversary with a trip to Mazatlan Mexico and it was wonderful! Our ocean view room at the El Cid Castilla Beach Hotel was wonderful, the one and only problem I had with it is that the tracks the shower doors run in were kind of yucky, they looked a tad moldy. Other... more
Dear tanyalynn Thank you for choosing our hotel and allowing us to be part of a very special occasion in your lives! We are happy to have created memorable experiences that will hopefully last you a lifetime… and encourage you to come back to us or to any of our sister hotels in the future. That's right! We are conveniently...
Check-in – After arriving and unpacking, we decided to go out for supper. Upon leaving, we found that we were unable to lock our window. As we were on the main floor, one could walk off the beach, hop over the balcony, and slide the window open to gain access to our room. We went to the front desk to... more
Dear user2400 Thank you for taking the time to share your feedback regarding your recent stay at El Cid Castilla. We appreciate all forms of guest feedback, and it is through constructive comments that we are able to continually improve our services and facilities for our guests. I am so very sorry to learn about the condition of your room!...
Our check in was a little rough, so not a great start. We were informed we did not have adjoining rooms as requested, but that we could switch the next day if something became available. Which we did end up doing as Anabel took the effort to call us in our room and flag us down in the lobby to... more
Dear KJGale Thank you for your thorough review of the hotel as the comments that you have made will help us improve our guest experience. Apologies for the delay you encountered at check-in, we are looking into why this occurred. Having read your review, we have found that you have a few issues regarding our pricing. We can assure you...
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