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El Cid Castilla Beach Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 227 reviews
227 Reviews
5.0 of 5 stars
54
4.0 of 5 stars
74
3.0 of 5 stars
34
2.0 of 5 stars
37
1.0 of 5 stars
28
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#12 of 59 hotels in Mazatlan
Description: Low rise with tower located two blocks from the shops, galleries, and restaurants of Mazatlan's Golden Zone.
  • Address
    Av. Camaron Sabalo s/n
    Mazatlan 82110
    Mexico
Check Rates: £62 $123 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3.5 of 5 stars Based on 226 traveller reviews
  • What to Expect:
    • 3.5 based on 126 reviews Rooms
    • 4 based on 126 reviews Service
    • 3.5 based on 125 reviews Value
    • 4 based on 126 reviews Cleanliness
    • 4 based on 46 reviews Pool
  • Recommended For:
    • 60% based on 142 reviews Families with Small Children
    • 60% based on 142 reviews Families with Teenagers
    • 50% based on 142 reviews Young Singles
    • 40% based on 142 reviews Older Travellers
    • 20% based on 142 reviews An Amazing Honeymoon

Reviews of El Cid Castilla Beach Hotel

( 11-20 of 227 )
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4 of 5 stars
Smithers BC
21 Apr 2008
1/1 found this review helpful

We (myself, my husband, and our 12 year old and 10 year old) stayed El Cid Castilla starting March 19 for 2 weeks all inclusive. I read the reviews and didn't want to expect too much from this resort. We booked our vacation through signature vacations and I was extremely happy with them. Our information was very clear and all... more

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3 of 5 stars
Western Washington
11 Apr 2008

At check-in, they had our reservation in the computer but I couldn't find my print-out--which apparently is ABSOLUTELY necessary! They directed us to customer service to look it up on the computer and print it out (be sure and ask how to delete the "cookies" and history when you're done, so your info doesn't stay in the computer for the... more

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3 of 5 stars
Sherwood Park
5 Apr 2008
1/2 found this review helpful

What a week. 8 times to Mexico, never ill a day in my life, and here I was, my third day there curled up in the fetal position hoping I would die I was so sick. I remember the buffet the day before and the wonderful shrimp, please be careful....I had a few and I thought they had a strange... more

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1 of 5 stars
colorado
30 Mar 2008
2/4 found this review helpful

My friend booked this trip for Spring Break. It was two adults and his daughter (16) and one of her friends (16). We arrived at the resort to check in and found the resort had booked us in two rooms with double beds (we paid for one king and one double). They had nothing like that available for two hours... more

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2 of 5 stars
Minneapolis,MN
23 Mar 2008
3/3 found this review helpful

We just came back from the El Cid Castilla. I was thinking it would be less crowded than Cancun during the week before Easter. WRONG! We were told that it is a tradition that Mexican families go to the beach before Easter and the city and beach was a complete mad house and very crowded. The city grows to more... more

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1 of 5 stars
iliketomoveit
18 Mar 2008
1/2 found this review helpful

the place is nice but the people there are soo rude i never want to go back. you can tell they barely get payed anything. and work off tips which i dished out alot of money for by the way. very poor service. jesus is awesome. sara is cute;). more

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5 of 5 stars
port dover, ontario
17 Mar 2008
2/2 found this review helpful

The El Cid is great! Don't listen to all the bad reviews! I think some people are just too picky. The lady who talked about having to pay for bottled water didn't mention that all proceeds from the sale of said water were donated to the El Cids Childrens foundation. Also, the water in the resort is all purified! I've... more

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5 of 5 stars
Edmonton, Alberta
17 Mar 2008
2/2 found this review helpful

We are a family of 4, including two young children (1 1/2 and 3 1/2) and we stayed from Feb 8-15 (yes, a bit late. Sorry). My perspective is how we enjoyed our stay from a young family's point of view. My kids loved it, and so did my husband and I. We had the all inclusive deal (which I... more

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5 of 5 stars
Waterloo Iowa
11 Mar 2008

This was our third visit to the El CId and it just gets better every time. Food was excellant, all staff were extremely frienldy and helpful. Everything was very clean. The beach is wonderful and there is plenty of shopping within walking distance. We are planning on going back next year! more

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4 of 5 stars
Minneapolis, Minnesota
7 Mar 2008

Stayed here for three nights over spring break. Generally liked everything. The all-inclusive worked well for us, but this is our first experience with this option. The drinks were readily available either at one of the bars, or from the many servers wandering around (for those who complain about the quality of liquor at these places, ... get a grip!... more

Reviews of El Cid Castilla Beach Hotel

( 11-20 of 227 )
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El Cid Castilla Beach Hotel Address

Av. Camaron Sabalo s/n, Mazatlan 82110, Mexico