Stayed at El Moro for 2 weeks and felt extremely safe. We had a great view of the ocean and our room was very roomy and kept very clean. It was very quiet during the day so I was able to have an undisturbed siesta every day. I enjoyed the heated pool very much and had great waiter service. Because...
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My experience at the El- Cid was fantastic, The manager Daniel Czaraves went out of his
way to make our stay very pleasant, he was very thoughtful and looked after all of our needs.
A special thanks to Amarosa in relations in the operators phone. She also went out of her
way to help us with our special requests. I...
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Reviewed 6 February 2008
Dear TonyMontanaChessman
I would like to express my thanks to you for choosing El Cid Moro as your home away from home and for your kind words. It is our intent to provide you with not only a wonderful and enjoyable stay, but also an unforgettable one.
Daniel and Alma Rosa are only a few of the great staff we...
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Back home in the cold after 2 super weeks at El Cid. We keep returning year after year and have made some very good friends here. We truly feel at home at this resort and even though Mazatlan has been getting a bad rep back here in Canada, we feel entirely safe at El Cid and in Mazatlan. I believe...
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Dear LJH2020
Thank you for taking the time to write such an amazing contribution. Secondly, on behalf of everyone at El Cid Moro Beach Hotel, let me thank you for your loyalty during the years.
You can not imagine how excited I am to read so many compliments in regards to our service and product and to know as well...
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Was at the hotel for one week, the entire resort was amazing the swim up bar (esp Carlos), El Patio, and the la concha and our awesome waiter Martin, Was one of the best weeks of my life, and i got to spend it with my wonderful new wife. I recommend this hotel very much, but the beds are super...
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Dear Anthony V
Thank you for choosing us to spend your vacations at El Cid Resorts; also for the time to write this review. It is awesome to know that you had a wonderful time during your stay with us. We were very pleased to have you with us.
All our staff works very hard to make your stay even...
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El Cid El Moro was a very nice hotel. not the newest, but well kept. the property is beautiful and well kept also. the beach is clean and there is a roped off area to keep the venders out...they're fine with me. we went on a timeshare exchange. they do treat hotel guest different than owners (our friends were there...
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Dear strawbman
Thank you for taking the time to write a review. It is nice to hear that you enjoy your vacations with us.
The all inclusive plan is for people who prefer to stay at the hotel during all the vacation and having multiple options of restaurants without worry about carrying cash or credit card in their wallet.
I...
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In spite of alarmist news media, we had a delightful week in mazatlan. The hotel El Moro has a WARM swimming pool which we enjoyed even when the air was cool. We walked for miles on the endless sand beach, especially enjoying the tides highs and lows. The service is very good, with waiters and staff eager to do all...
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Dear 1969edruth
Thank you for choosing us to spend your vacations with us. It is so nice to hear that you had a great time during your stay and enjoyed of the pool, the excellent service provided by our staff and of the food service in our oceanfront restaurant, La Concha.
We appreciate you a lot your loyalty and we...
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All of the staff at El Cid El Moro made me feel special. I went with extended family without a spouse. I sat alone by the pool side most days and I was made to feel part of a group of people. I found everyone extremely friendly and they were great with people from young to special needs. In particular...
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Dear Barbara T
Thank you very much for sharing your experience of your recent visit to Mazatlan and as well, fore choosing this your home El Cid Resort.
We are delighted to see that service provided by the activities team exceeded your expectations, they create a a nice atmosphere in pool. I am glad that you enjoyed of the delicious...
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We have a time share with El Cid and went this year for one week in January. We were offered 4 days all-inclusive but when we checked in they offered us 7 days all-inclusive so of course we were on board. We had a wonderful time and especially enjoyed the La Concha restaurant where we feasted on shrimp, shrimp,shrimp. L....
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Dear Shirley M
Thank you so much for selecting El Cid Moro Beach Hotel. We are delighted to know that you were happy with the excellent care that Enrique took of you at La Concha restaurant; Mazatlan is known as the shrimp´s capital so could not find a better restaurant than La Concha to enjoy of some delicious and fresh...
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14 Top Things to Know about EL Cid Moro Beach Hotel & Mazatlan (FEB 2012): A Canadian Perspective based on our 2 week holiday
OVERALL: Mazatlan was a great experience. It is not like Cancun (hallelujah!) - much more souk like, cultural city that is only slightly commercialized (what a relief!). The hotel strip is in the golden zone; we...
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Dear DawnMom35
I like to express my gratitude to you for taking the time to provide such detailed comments regarding your recent stay at El Cid Moro Beach Hotel.
I am pleased with the aspects of the hotel for which you have commented positively such as the pool, room, facilities, location and most important the terrific personalized service you received...
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This resort is at the end of the Golden Zone on a nice stretch of beach, The units are somewhat dated, but I was told the Tower is slated to undergo a remodel soon. The pool is heated and the grounds are very well maintained, The dinner buffet shows next-door at the El Cid Castilla are entertaining and worth the...
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Dear jtay58
We are grateful for you taking the time to share your experience and can assure you that we value such feedback in order that we can continually reevaluate our product and service standards.
I am delighted that you enjoyed not only our facilities but also the food and entertaining experience as well as that you took advantage of...
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