We stayed at the El Moro from March 10-17. We usually stay at the La Marina but they were booked so we settled uneasily for the El Moro. We arrived eary at 10:30am driving in from another part of Mexico. We got our room right away which was really nice. We had room 2119-20 which had a view of south,... more

We stayed at El Moro with Interval International Condo Exchange for 2 weeks. When we arrived they let us look at the room and we didn't like the location so they let us change to another room the following day . We had room 2224 which had no balcony but a marvelous view of the waterfront. Karla and her manager... more

This all started when we landed in Mazatlan when we were serached in customs (great fun) 2. We were supposed to be met by someone from the hotel and no one was there to met us, so we caught a taxi. 3. At the El Cid Marina (originally booked there) they had no reservation of us being there. I even... more

We own a timeshare at El Moro and have been going there for 6 years now . we stay high up in a one bedroom on the 23 floor! we sit out on our balcony with a spectcular view. At night, the sunset is a real show of dazzling orange, pink, red. Amazing view. Huge windows in livingroom & bedroom.... more

I have to state up front that our overall vacation experience in Mexico for the week we were in Mazatlan was miserable. We went in January. It was the coldest that the locals has seen it in 30 years - highs in the lower seventies all week, lows in the forties. We had to buy extra jeans and sweatshirts just... more

We stayed at the El Moro Tower for 3 weeks in January, We had a 1 Bedroom with a Kitchen on the 9th Floor. The view was fantastic, as we could see the Ocean, Pool, and Island from our Balcony. The Room was spacious, and well kept. We had no problems there at all, and would recommend this hotel to... more

Rate was to pricey, we attended a timeshare presentation at Pueblo Bonito Emerald Bay and moved resort the same day. For the same rate, we went from a two star (El Cid) to a Five Star (Pueblo Bonito) resort. Bed Hard, Timeshare sales pushy, front desk staff snotty, give credit to restaurant staff..they were friendly. Room was clean but not... more

Exchanged through RCI for the El Moro Tower El Cid (RCI #1844) Dropped off at the main tower for check in. Received free beer from the welcome lady. Didn't give them an imprint of my credit card at check in and ripped the plastic bracelets off as soon as we reached the room and the bellboy left. Stayed in the... more

We have been going to Mazatlan for 21 yrs, and have stayed at the ElMoro Towers in that lenth of time. The staff are very friendly and helpful, it like a big family they never forget you.The managment team are very nice, The grounds a very clean and the food excellant. They have great shows 6 days a week with... more