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Casa Dona Susana

2.5 of 5
Manuel M. Dieguez 171, Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico (Formerly Los Arcos Vallarta)
Hotel amenities
Casa Dona Susana
Ranked #52 of 117 hotels in Puerto Vallarta
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174 reviews from our community

Traveller rating
    42
    66
    28
    24
    14
See reviews for
Families
6
 
Couples
72
 
Solo
28
 
Business
3
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Oakland, California, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 6 May 2013

This boutique hotel is charming and quaint, but my room, though mostly clean, stank of mold, which adversely affected my asthma. The woman at the front desk would not change my room because I purchased it through hotels.com. There was literally mold on the cushions of the chairs in my room. I enjoyed the beautiful rooftop pool and patio, although... More

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See 3 more reviews by Mark G for Puerto Vallarta
Maastricht, The Netherlands
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed 30 April 2013

Romantic hotel, with cozy rooms and friendly staff. Good location, the rooftop swimming pool was small but great to chill out. Value for your money, I can recommend it to everyone who does not want to be in an overcrowded resort.

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Toronto
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 28 April 2013

Casa Dona Susana is ideal for anyone who is looking for clean and comfortable accommodations in the Romantic Zone of Puerto Vallarta. We requested a junior suite because we wanted to have a balcony (which we used for morning coffee and a bite for breakfast most mornings) and basic kitchen facilities (small fridge, coffee maker and toaster). The room was... More

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See 5 more reviews by BuckhornBaby for Puerto Vallarta
Vancouver, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 22 April 2013

My wife and I recently stayed at this 'Boutique" hotel this month (April 2013). This is an adult only hotel and is small at only about 36 rooms over 4 floors. We had a small room (#203) that included a king bed (very comfortable) and washroom with shower. Only rooms ending with 05 or 06 had balcony's overlooking the street... More

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See 3 more reviews by dukeoukes for Puerto Vallarta
Minneapolis, MN
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 19 April 2013

This was my 4th stay at this hotel in the heart of the Romantic Zone in Puerto Vallarta. I was traveling with a friend and we requested a room with two beds. We were given their "interior suite," which basically means it had a small kitchen in it. The room was fairly big and more than adequate for our 9... More

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See 24 more reviews by mndavet for Puerto Vallarta
Whidbey Island, Washington
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 18 April 2013

This hotel is part of the Los Arcos complex consisting of the larger family oriented hotel on the beach, this hotel the Dona Susana and a suites oriented hotel across the street. It is relatively small with an open atrium sporting a large tree that sprouts out of the top four levels up. There is a smallish pool on the... More

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san antonio, texas
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 10 April 2013

This is a great little adults only hotel. There is a group called Los Arcos and they own 3 hotels all within a block of each other and this is their adults only hotel. It is small and quaint, it has a great courtyard and a nice pool on the rooftop. As a guest here you do have access to... More

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See 4 more reviews by salmarez for Puerto Vallarta
Calgary
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 10 April 2013

Our room at Casa Dona Susannah did not have a balcony or a window to the outside. The only windows we had were to the interior court. We had asked for an upgrade, but the hotel was fully booked. Nevertheless, we had looked at the pictures online and knew that it was not a 5 star, but I have to... More

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See 3 more reviews by Dax3 for Puerto Vallarta
Nashville, Tn
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 28 March 2013

I recently stayed for a week at Casa Dona Susana and was very pleased. The location of the hotel, which is a part of the Los Arcos Hotel, is just minutes from the beach and close to attractions, the new pier and the boardwalk. I stayed on the 3rd floor in a King room. The rooftop of Casa Dona Susana... More

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See 2 more reviews by Chance1968 for Puerto Vallarta
Riverside, California
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 March 2013

We come every year. The place is clean and spotless. There is an amazing tree that grows all the way up throughout the center of the lobby up to the 4th floor pool. It is part of Los Arcos Hotel. They are across the street and are on the beachfront.

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See 6 more reviews by Patty J for Puerto Vallarta
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Additional Information about Casa Dona Susana

Also Known As:
Casa Dona Susana Hotel Puerto Vallarta
Casa Dona Susana Puerto Vallarta
Casa Dona Susana Hotel
Address: Manuel M. Dieguez 171, Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico (Formerly Los Arcos Vallarta)
Region: Mexico > Pacific Coast > Jalisco > Puerto Vallarta
Amenities:
Bar/Lounge Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
#28 Romantic Hotels in Puerto Vallarta
Price Range: £
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Casa Dona Susana
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