tayed in 2 different rooms during our 7 night stay, 3 in room 3 (on the ground floor) and 4 in room 309. The ground floor room had no windows so it was very dark which could be a benefit if you like to sleep in the dark. A benefit was your door opened out on the pool and since... More

Rooms are adequate and the location is great - there is not much more that could be said as we did not have all inclusive More

The suites are still a great value as the rooms are roomy and the kitchenette allows you to prepare morning coffee while your partner wakes up and showers. The all-inclusive food was "good" to "very good" with a broad selection at each meal. There is a good mixture of dishes during each week - there are three special nights: BBQ,... More

Spacious room with king sized bed and samll balcony ovearlooking pool. Very friendly and helpful staff. Great location. close to everything in old Vallarta. You have access to all three pools. The roof top pool at sister hotel is quiet with fabulous views. Go to main pool if you want to see the iguanas. The all inclusive can be a... More

First let me start off by saying there are three hotels that you may share the facilities at. Casa Dona Susana and Los Arcos Suites that are across the street from each other and then on the beach a minute walk away is Playa los Arcos. I don't really reccomend the all inclusive package since you are right in the... More

I don't recommend this Hotel After 7 years we have a family reunion in Puerto Vallarta, we rented 4 Rooms in this hotel having the following experiences: 1.- They assigned us 3 rooms that were occupied by other families, we had to wait 1 hour to get them right. 2.- The rooms have only 1 bed and 1 sofa-bed for... More

My dad and I decided to go on a dive trip to PV at the last minute. We looked all over the websites trying to decide where to stay. On expedia everyone was raving about this hotel. It was cheap, so I wasn't expecting much, but this was even worse than what I expected. It was worse than hostels! The... More

If you are accustomed to five star places and like luxury this is for those of us with more modest tastes . The old town of Puerto Vallarta is Mexico at its best .The people,the ambience ,the artisans are all here for the seasoned traveller who appreciates experiencing the true culture of a country. We stayed at the resort in... More

The location of this hotel is ideal. A half block off the main street in the romantic zone with many restaurants & bars. Only 1 and a half blocks from the beach. Even though the hotel is a block off a very noise street hotel is quiet almost an oasis. I start with the location because that is the best... More