My second time staying in Tropicana and it was my last time. The staff specially on front desks are very unfriendly people to deal with and also the Hotel manager she is very unfriendly. So my advice to everyone don't stay where you cannot be treated the way you should be, specially if you pay top dollars for your stay.... More

Nice Ocean Side Hotel. Clean facilities and the staff is very friendly. Will come again! More

Just back from a week in PVR. First time at the Trop. Great location and value. Superior room is a must, we had a corner room on the 3rd floor which faces south, didn't miss facing north at all. A smile and a " lovely lady do you have a nice room for us." does wonders for room designation at... More

I will start this review by saying I think that a lot of the reviewers are confused about which building is the new (superior) and the old (standard). The superior building is the one that is closest to the water. It is a separate building to the right of the main hotel as you are facing the water. Only 2... More

We were with another couple and all of us had paid for Superior Rooms, but I'm not sure what that means. We ended up on the second floor of the older building. While we had a baclony view of the ocean, that view was over a construction site directly next to the hotel. Construction noise thankfully did not start until... More

We too just returned from a visit to the Tropicana Hotel. There was a sign on the back of our hotel room door that set the tone for the week: "NO OVERNIGHT GUESTS IN ROOM, NO IMMORAL ACTIVITY". In terms of security, the hotel requires you to wear a cheesy plastic wrist band throughout your entire stay. This plastic wrist... More

Positives: Superior room (#511 in older tower) had great oceanfront view with private balcony; walking distance to everything in old town. Nice trail on south coastline. Lots of good restaurants nearby. Dee's coffee shop nearby has great coffee & eats (eggs & toast are great). Staff is helpful. Clean. Negatives: Room is older, nothing fancy. Had loud neighbours at times,... More

We have stayed at Tropicana every year for past decade, and each year their customer service has declined. Straights be advised that the Tropicana is adjacent to Puerto Vallarta's gay beach, and is well situated n the gay district (which is why we rated "location" as excellent). If such diversity makes you uncomfortable, you will want to choose another hotel.... More

I have stayed in this hotel a number of times and this trip was my last. There just seemed to be one issue after the other that didn't impress me. 1. The promised WiFi internet is very unreliable. Out of my 10 day visit, the internet (available only in the lobby, not in the rooms) worked....maybe 4 of those days.... More