Horrible experience. The bed was a nightmare. I can go with very little sleep on vacation but I could not sleep more than one or two hours a night on the mat on concrete. The hotel would only give us one key. So If I wanted to go out without my roommate I had to go all the way downstairs... more

This was not our first time to PV, but it was our first stay at the Tropicana and it will certainly not be our last! In our experience, everything from the booking - done via email directly to the hotel - the check in, the wait staff, the housekeeping staff, the gardeners and the security guards, were exceptional! Because the... more

I shouldn't be posting this review because the rooms I want will probably be taken from now on. First, a little bit about myself. I am a budget traveler. PVR was my final desitnation on a three week trip of Mexico. Up to this point I stayed at $20 -$25 per night budget hotels / hostels. I decided to splurge... more

I recently celebrated my b-day at the Tropicana with a group of 30 people, friends & family. we had a fantastic time! The staff took excellent care of us and we were all very pleased. The hotel is located in the heart of old PV, the "romantic zone" and everything is in walking distance, safe to walk around too, I... more

Usually stay in the in new tower in the junior suites with nice balconies and beautiful views. Safe, clean, and friendly staff. Location is perfect. more

Excellent location, great views. I booked a Superior Room, and it still had a rock hard bed, bad air conditioning, sewage smells in the room, no remote controls for the TVs. Front desk staff are uniquely and infuriatingly anti-hospitality oriented. When I arrived, made me walk several blocks to an internet cafe to print proof that I had paid Expedia,... more

The superior suites are nicely and newly redone. Hotel is located right on the beach in the Romantic Section of Old PV towards the south side of Los Muertos Beach just prior to the beginning of the hill leading to Vallarta Shores or Meza Del Mar. The hotel was in the process of installing 2 new elevators as of late... more

I booked the Tropicana as I knew other people would be staying there for the same wedding. The hotel ended up putting us all on the same floor which was unexpected because we had booked through different sources. The staff were very friendly and helpful, given that it was VERY slow in PV due to the Swine Flu scare, there... more

I booked my trip to Puerto Vallarta and the Tropicana hotel as a last minute special 4 days before departure and got an amazing deal. Keeping that in mind I wasnt expecting much in the way of accomodation and I was proven right! The hotel is older and basic which is fine but the room assigned to me was an... more