We just returned from 2 weeks at the Hacienda. We had such a wonderful time. The staff at this resort is the best BY FAR than any other places we've stayed. The last 5 years we've gone to our 5* Mayan Palace in various locations in Mexico and enjoyed it greatly. This hotel was much better. It's not nearly as... More

Have just returned from a 2-week stay at the Hacienda Hotel, Spa & Beach Club, and all expectations were met. Being 'authentic' Mexican accommodation, those who are looking for a Hyatt, a Four Seasons or other 'Brand-name' chain hotel, may be disappointed. if on the other hand you are looking for something which is of a 'local' flavour, then this... More

The first thing we noticed when we arrived is how rustic and authentically Mexican this hotel was. The decor is great in the main lobby. It's also good in the dining area as it is changed daily to match the type of food being served at supper. Food is standard, but good. There is always a variety of three meat... More

My wife and I stayed at the hotel for 1 week in early January. We booked the hotel based on two criteria: trip advisor reviews and price. We love Mexico and this was our first time in Puerto Vallarta (PV). We literally paid half of what we normally pay for an all inclusive. The all inclusive option was only about... More

We just returned home from a 4 night stay at the Hacienda Hotel and Spa. Overall it was a good experience. I knew that we were not booking a High End hotel before we went so I did not expect too much. The Hacienda really is a beautiful property and full of character. There were however things that needed some... More

...it's taken me 2 years to get around to writing my review so it would be unfair to be too detailed. One thing for sure, we couldn't get it together in Feb. 2010 & paid WAY too much for this hotel. It's a lovely building and the location is fabulous as was the food.....but we go to Mexico for the... More

Not at all close to the beach. The "private" beach that they own is on the back of a ruin house and basically is a square 10meters by 10 meters with around 20 lounge chairs. You are exposed to at least one vendor every 5 minutes. Food is limited and the two a la carte restaurants advertised are just one... More

The good. Buffet was average to good. Not a lot of selection, but there was always something good to eat, but no danger of overeating. Wireless is outstanding. Pretty clean, well-maintained hotel and pool. The rooms are older with the minimum, but plumbing is excellent and kept very clean. The beach is close by and great burgers and hotdogs, as... More

My cousin and I have stayed at this hotel twice... we go once a year in March and im telling you, i spend the rest of the year day dreaming and wishing march would come faster! We would never even consider staying anywhere else. No its not perfect and maybe there is a random bug here and there but ITS... More