This was our fourth stay at Playa Los Arcos, and I realize we went over the Easter holiday, however, front desk was extremely rude, we were not given the room we requested, and were told countless times via email, and had it in print, that the room we requested was reserved. Room we did get was unkept, and along with... more

This is the WORST stay I have ever had in PV. The rooms STUNK, the service was bad, not enough towels. I cut my toe and they wouldn't let a friend come to my room to help me. The pictures on line look so beautiful. It's all false advertising! I finally swiched to Torre Malibu which id much bigger and... more

Photos of this hotel make it look bigger and prettier than it actually is. It is a dump, right in downtown and packed with people. The beach is also packed and loud. The rooms are very bare bones and they smell bad. more

This hotel was chosen and recommended by a travel agent. Playa Los Arcos is very noisy, old and not good value for money. The rooms are small, noisy and you'll experience sleepless nights due to the street noise (3 sides) of the building unless you're out partying (Andy's - Canadian-owned - across the street busy till about 2am). Beach is... more

We spent one week in January and during our stay checked with some other big name resorts north of town and decided to stay another week at Playa Los Arcos due to its location and alot of the good restaurants are all within walking distance. The price of the big names resorts was two to three times what we were... more

The rooms were fine. The location and staff were excellent. There isn't a better location in PV. We had an oceanview room on the top floor. Although too small to sleep the 4 of us comfortably, it had an enormous balcony, and a rollaway went outside. It did have enough of an eave, that my son wouldn't get wet. The... more

The hotel is right on the beach in a great location in the old town but I would never recommend this hotel to anyone. We booked a three-night stay and after having read some reviews on this site, I called two days before to make sure that our reservation was OK and that we were in the right hotel on... more

the rooms where cheap & that was the expectation going into trip. Service there was fantastic! Its like Vegas down there, you are hardly in the room. So much to do in PV. My uncle stayed at the New Vallarta side of Mayan Palace, my sister in Conchas Chinas -- everybody on the trip agreed to be in "the romantic... more

Playa Los Arcos is a great hotel if you want to be conveniently located on the beach and close to Zona Romantica and Old Town Puerto Vallarta. It is not a luxury hotel but is clean and well kept up. I would HIGHLY recommend getting a room with an ocean view if possible. We did not - we got a... more