Just returned from a trip to Puerta Vallarta (second time) and had a blast! The Westin Club Regina was a little older but was still very clean and had a lot of charm and character. Everyone from the front desk to security to the chamber maids were a pleasure. There was bingo by the pool as well as water aerobics... more

I had an overall good experience at this hotel. The rooms were nice and the beach was one of the better ones I had visited in Puerto Vallarta. The service was very good as well, and you have to try the guacamole, it was amazing. The resort is pretty big, so I can imagine that it gets really crowded during... more

You arrive in Mexico excited as you pull up to the hotel. The waterfall isn't working outside (bad sign). You get bombarded with timeshare people. The food is overpriced more then ever. The pool is lacking normal hygenics and the beach is brown. My dad and I received a garden room facing the infamous "Nikki Beach". We could hear the... more

Well, the Westin in general is letting me down. I think their hotels are going downhill and are in serious need of some quality control. Now it's not all bad at the Westin Puerto Vallarta. My recently updated room was nice (but not amazing) but it's obvious that it was a rushed update. As I booked with Expedia (because it's... more

A local we met in town described the Westin as, "A bit rusty," explaining that it had been nice, but hadn't really been maintained. That pretty much sums it up. The facilities such as the pool and beach areas are really stunning, though the pool is so covered in palm trees that it's not really conducive to sunbathing. The beach... more

Location near the marina was not totally ideal for us as we spent a good bit of time shopping near the malecon and we enjoy a nice beach. This hotel does try to nickel and dime you for items in the rooms as has been mentioned in other rooms. Coffee packets had a charge as did bottled water. Most hotels... more

We stayed at the Westin February 27-March 2nd as part of our 11 day Puerto Vallarta Trip. Our friends were getting married next door to the Westin at the Mayan Palace, so the entire wedding party stayed at the Westin. The bride and groom provided a promo code for the reserved block of rooms, and we were offered either a... more

We stayed at the Westin Puerto Vallarta for 5 days and had a great time. The hotel seems fairly new and is in good condition. There are three pools that are connected plus the beach. The beach is small, but seemed almost empty at most times. Although we were told the hotel was very full, it seemed quite empty as... more

I took some of the trip advisors members recommendations and we requested a room on the club floor. They gave us a room on the 12th floor, overlooking the beautiful water and pools. It had a nice shaded balcony to sit out on, without the sun glaring in because of the overhang. We received complimentary breakfast from 7-11 am every... more