We enjoyed our stay here.Keep in mind that this is not a hotel.I would describe it more like condominiums.Our small suite was on the ground floor next to one of the many pools at this sprawling complex.Ten steps off of our little veranda to the pool side.Very nice.If you are looking for a quiet relaxing time with groomed grounds,good security... More

My husband and I own a timeshare at Los Tules and just love it. I see online that it is often criticized by tourists for being "boring" but we love the quiet and restful atmosphere. We can always go elsewhere if we want to get wild and crazy! The hotel has "cultural charm" and that is exactly why we travel...we... More

The place has great potential. The grounds are great, it has a lot of pools. My kid loved them with their different shapes and different depths. The beaches were great too. It had enough sand and a little surf. When you get inside though the floor is made out of little colored pebbles. So I recommend wet shoes. The gardens... More

We got a great deal off Expedia for two nights at Los Tules. Once we got there, we were greeted by the TimeShare women in the lobby. They were helpful in providing information of where to go, but we ended up avoiding the lobby after our initial arrival to avoid being hounded by timeshare. Since we booked our reservation via... More

Good god, I am here right now, writing this...and staying in the only place that provides shade as the pools do not! Where to start....expedia because we wanted a place to cook our own food. Pretty hard to do that when there is only one old, nasty, tiny fry pan, filthy utensils, gas stove that won't light, fridge that barely... More

I was very worried about staying at this resort based solely on the reviews posted on Trip Advisor. I even warned my spouse, in advance, we might have to move to another hotel !! How wrong I was! Be aware different parts of this sprawling resort are run by several different companies. We were guests of a Royal Vacations member... More

My friend & I bought two weeks of timeshare here, sight unseen and were an eensy bit nervous after seeing a mix of reviews online. BUT we knew the minute we entered the gate, saw the immaculate garden covered w/coconut palms, and met the warmest staff...that we'd made the right choice. Our 3BR condo was clean and cheerful w/daily maid... More

Very Very disappointed in our stay at your resort. This was a trip to celebrate my parents 50 wedding anniversary and it was very disappointing!!!!!!!! First of all we booked a European Style condo which was a CONDO for 6 adults and 2 children, so we could all be together. The condo was to have 1 king size bed, 2... More

Booked the Los Tules Hotel on Expedia.com, Wanted to be near beach for under $95. Confusing front desk area, none of which was resposible for our room. Manager over Los Tules Bldg 11 closes at 7pm. Got our key with letter saying welcome....Got to room and found smell very revolting. Like mens gym locker, musty, mold, damp smell. Opened windows,... More