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Av Costera s/n, LH2 | Fracc Marina Vallarta, Puerto Vallarta 48354, Mexico
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Velas Vallarta
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91%
Ranked #25 of 118 hotels in Puerto Vallarta
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1,872 reviews from our community

Traveller rating
    1,394
    314
    74
    45
    45
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Families
649
 
Couples
655
 
Solo
20
 
Business
35
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Riverside, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 17 June 2013 NEW

In short, we were sold this package as an all-inclusive (AI), however, the hotel offers other, non-inclusive (NI), pay-as-you-go options. As AI guests, we seemed to be in the minority, and the NI guests were of a decidedly different nature. While I traveled here for a relaxing few days, the NI guests turned the hotel into spring break, crowding the... More

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 17 June 2013 NEW

We just returned from our honeymoon at Velas, and it was above anything we could have imagined. The lobby is gorgeous, the grounds are meticulous, and the rooms were the nicest we have ever been in (and we stay at 4 star hotels constantly). The beds were absolutely ridiculously amazing, and the air conditioning worked fantastic, so I could enjoy... More

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Omaha, Nebraska
2 reviews
4 of 5 stars Reviewed 17 June 2013 NEW

WE HAD THE BEST SERVER! his name was Marcelino. he was absolutely amazing. This hotel was very nice. loved the view. the food was great. drinks were great. garden was well maintained. and all the staff were very nice and helpful. i feel like we got our moneys worth. would like to have an option to not do all inclusive... More

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California
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 11 June 2013

My husband and I chose to stay at the Velas Vallarta to celebrate our anniversary. Most of the hotel staff is very helpful and friendly. We did not have an issue with the time share people. We made it clear we were not interested and nobody bothered us again. Actually, one of the time share sellers, Luis Miguel, was always... More

Was this review helpful? Yes 1
See 3 more reviews by adrianausa for Puerto Vallarta
donald w, Guest Relations Manager at Velas Vallarta, responded to this review
13 June 2013

Thank you for taking the time in detailing your stay with us. The favorable aspects that you mentioned of our resort we consistently maintain as the cornerstone of our product. Described in other reviews our buildings, public areas and service are really top notch. The menus are in constant modification and I personally believe that there is always room for... More

MD
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 5 June 2013

Staying at Velas Vallarta was the perfect location for my first trip to Puerto Vallarta. There is not too much more that I can add about the beauty and cleanliness of the resort that has not already been stated in other reviews. Having said that, every single employee I met at the resort was courteous, friendly, and helpful. The food... More

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donald w, Guest Relations Manager at Velas Vallarta, responded to this review
13 June 2013

We are happy to have been your hosts for your first (and I do not believe your last) visit to Puerto Vallarta. As you have mentioned there are many things to do relatively close by. Public transit is very convenient and economical for those who wish to experience the Mexican feel of this tropical port. I think that Puerto Vallarta... More

Oregon City, Oregon
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 May 2013

Everything was perfect! The moment you walk into the lobby, you experience Mexico in its finest. The grounds were lush and beautiful, with roaming iguanas, egrets, and gorgeous peacocks. Each staff member was more than courteous. I felt pampered each moment I was there. Food was absolutely fantastic. Every room has an ocean view. Comparing Velas Vallartas with other resorts... More

Was this review helpful? Yes 1
donald w, Guest Relations Manager at Velas Vallarta, responded to this review
13 June 2013

Your description and feeling for the resort, together with your amazing photos leave very little room for a response. I believe you've said and done it all. Very nicely done. Thank you. More

Dallas, Texas
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 28 May 2013

From the moment you enter the enormous arched brick interior you know that this will be special. My wife and I were there with our son and his wife and two small children. This is truly a family friendly resort with particular attention to small children. The grounds are well groomed with lush plants and peacocks wander the grounds. We... More

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donald w, Guest Relations Manager at Velas Vallarta, responded to this review
13 June 2013

Thank you for your fine comments concerning our resort. Here we know the importance of the little details and we strive to complete each one. The medical services that you mentioned are indeed up to par or even better than many medical institutions in North America. State of the art hospitals and qualified bilingual staff are as you said, minutes... More

Hempstead, NY
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 26 May 2013

I just came back yesterday from Puerto Vallarta and stayed here and had a wonderful time. The resort is very comfortable and we loved it, while it not one of the brand new resorts this resort is kept up very well. We stayed in a one bedroom suite and loved it. We had a beautiful view of the pool and... More

Was this review helpful? Yes 1
See 2 more reviews by KLV_Travels for Puerto Vallarta
donald w, Guest Relations Manager at Velas Vallarta, responded to this review
28 May 2013

Thank you for your very detailed review of our resort and for having allowed us to host you for your vacation. Our pools as you mention are one of our visible highlights. Very ample swimming areas and always something for everyone no matter which age group you represent. We are very commited to the quality and cleanliness of our pools... More

Calgary Alberta
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 23 May 2013

Our 4th visit to Velas and they have all been great. We were there for a week the end of April with our friends from Denver. They are owners so we are so happy they include us on their trips. Everything is just as beautiful and the people all so wonderful. We had so much fun with the waiters in... More

Was this review helpful? Yes 1
See 4 more reviews by LaurieCalgaryAlberta for Puerto Vallarta
donald w, Guest Relations Manager at Velas Vallarta, responded to this review
13 June 2013

Thank you for your continued preference in choosing us as your vacation destination each year. It is correct when you describe our studio suites and not being able to open the windows. Of course it is nice to be able to have the windows open at your convenience, however we were finding that the same guests would at times climb... More

Missouri
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 21 May 2013

We stayed one week at the Velas Vallarta. It is a small but lovey resort. We have stayed there before. Request a upper floor so you can have an ocean view from your balancy. The rooms are fine and large; however the living room area sofa leaves something to be desired. Since we traded through RCI we had to buy... More

Was this review helpful? Yes 1
donald w, Guest Relations Manager at Velas Vallarta, responded to this review
22 May 2013

It was certainly our pleasure to host you again in the tranquil month of May. The peacocks that you mentioned are a family of 5 brothers and sisters. If you recall you will normally see them all together wherever they may be. Very seldom do you see them venture by themselves. When you return again you will be sure see... More

 
 
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Additional Information about Velas Vallarta

Also Known As:
Velas Vallarta Hotel Puerto Vallarta
Velas Vallarta Hotel
Velas Vallarta Suite Hotel
Velas Vallarta Suite Puerto
Velas Vallarta Resort
Velas Vallarta Puerto
Club Velas Vallarta
Velas Vallarta Suite Resort
Address: Av Costera s/n, LH2 | Fracc Marina Vallarta, Puerto Vallarta 48354, Mexico
Phone Number:
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotels in Puerto Vallarta
#9 Romantic Hotels in Puerto Vallarta
#11 Top resorts Hotels in Puerto Vallarta
#12 Luxury Hotels in Puerto Vallarta
#13 On the Beach Hotels in Puerto Vallarta
Price Range: £££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Come to Velas Vallarta, one of the most established resorts in Puerto Vallarta, Mexico and find the tropical beachfront oasis you have been searching for. Relax and enjoy quality time with those you care about most as you enjoy the benefits of a true All-Inclusive resort. Absolutely everything is included- a spacious suite, gourmet á la carte meals, a full in-suite dining menu, our excellent Kids Club, nightly entertainment and everything in between.Take a break from building sand castles to enjoy some of the best hamburgers around during a leisurely lunch by the pool. Take a siesta after a day in the sun and freshen up for an elegant family dinner followed by a stroll through the gardens to enjoy the evening breeze. Sample a premium tequila and treat the kids to an extra dessert- it's all included and it's all high quality.Your only responsibilities during your vacation are to relax and enjoy breathtaking views of the bay and the Sierra Madre Mountains, splash into excitement in three swimming pools, play a round of golf or enjoy a rejuvenating Spa treatment. Whether you are planning a family vacation or a corporate retreat, trust in our all-inclusive resort and spa in Puerto Vallarta, Mexico to exceed your expectations and leave you ready to plan your next visit. We look forward to catering to you and helping create unforgettable memories. ... more   less 
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