Velas Vallarta was an amazing experience. I went on vacation with my entire family a total of 22 people. The rooms were very clean, comfortable, and luxurious. The hotel staff was excellent and made our stay very enjoyable. They tended to all of our needs, got us drinks by the pool and even served us on the beach. The activities... more

I truly thank all the people who gave warning to the ladies who welcome you to the hotel! They are relentless! Not only do the give high pressure to do do a timeshare presentation but the beat around the bush and don't tell you the real motives behind the welcome package they offer! The welcome package is nothing more than... more

We had a great time at the pool while we took some down time. Gilberto, at Bar Aqua, was exceedingly helpful and personable. He took care of us like we were royalty! Also on our last full day there I got a bad case of food poisoning (food from outside resort) and the resort appointed an excellent doctor who was... more

We enjoyed our stay at Velas Vallarta the tropical scenery was beautiful. The rooms were very clean and the service we had by the pool was great!!! Our waiter Skinny Carlos was very attentive and he was very helpful and friendly to all of us. more

Stayed at Vales on 4/2-4-9 AI package w golf, I will break this review down into categories. I read Trip Advisor avidly when planning a trip and have placed reviews on other resorts. Overall we would not stay here again nor would we recommend this resort. Property: this place is nice, clean and well maintained. The landscaping is beautiful. This... more

My family has been going there since 1997. We have always been treated great. The waiters at the pool and the resturants are the greatest. Also the activities director was a joy. I would recommend this hotel to anyone. more

We had such a great time. I have no idea how people complain about this hotel. My family with kids, ages 15-20 could not have had a better time. Cant wait to go back again!!!! more

This June will be our 5th time back to this awesome resort. We have stayed at other places in uerto Vallarta also, at Cancun and Maya Riviera a few times. This is a faimily favorite. The place is immaculent and the staff is the best we have ever seen. We have done all the extras ( zip lining, dune buggies,... more

Beware of the hard sell timeshare. Check-in was disorganized at best, “Guest Services” was consitantly rude and unhelpful, we were promised V.I.P. transportation to and from the airport but when it came time for us to check out guest services said that we would have to pay for our own taxi back, I eventually called in a manager and we... more