We went to the expense of paying an airfare from Calgary, Canada to PV Mexico and then arrived at our resort (we are owners) for a bit of R & R, only to find that when you walk through the lobby that the ENTIRE PLACE IS UNDER RE-CONSTRUCTION. We have been totally screwed by VILLA DEL PALMAR! Our room was... more

I have to say the staff was the only good thing about our stay. We were a party of six with four rooms total. The noise was inescapable, the service was painfully slow, the rooms were not even remotely like the photos. The newer part was under reconstruction and we were all stuck in the old part, which in one... more

We booked through the resort and were not warned at all about the inescapable noise and mess that would make our stay the worst ever. A staff member called a week before our departure but only to offer an expensive shuttle service from the airport. Had we have known, we would have postponed our vacation or insisted on a cut... more

We booked this trip through Orbitz only to find upon arrival that the hotel was under re-construction, not renovation as the hotel would call it. So our view was of the construction at the main pool and we got to wake up and enjoy the beach with the sounds of jackhammers and saws. Only the street side part of the... more

I was just sitting here reading the reviews because I am going again next week. I will be there from the 10th to the 18th of October 2009. My friends and I have three rooms booked. I am also an owner at Villa Del Palmar. I have stayed there on both the Villa Del Palmar side and on the Villa... more

I don't normally write reviews, but feel that this is a top eye opener for anyone staying in this hotel. Upon our arrival we were offered the time share crap that everyone has mentioned, but since I have dealt with it in the past, I managed to get past it without any more offers throughout my stay. We were kindly... more

We are owners of the Villas Resorts but had never stayed at the Villa del Palmar. It is the second oldest hotel in the group but well maintained and the location is excellent. Being that this was our first stay here - we read all of the reviews. Even as owners we are asked if we would like to attend... more

I traded my timeshare in Cabo to stay in puerto vallarta and I was slightly disappointed by this hotel. This hotel is very dated and potentially hazardous in some cases. We brought our children under 4 yrs and were disappointed that their were no english speaking children for them to play with, never had that problem in Cabo. The rooms... more

I just returned from staying at Villa Del Palmar Aug 8 through the 15th. Unfortunately I have a 2 bedroom that I traded for a 1 bedroom. When I arrived I asked if I could upgrade to a 2 bedroom since that is what I traded for and was told yes for 122 dollars a night! I said no thanks,... more