Overall we had a great trip, this was our first time to Mexico so we didn't really know what to expect. A warning to first time travellers - at the Puerto Vallarta Airport you will be greeted right after you pass through their customs by people asking where you are staying - these people are selling timeshares - keep your... more

Grad Week event where the staff will steal you blind! Everyone in my group had something stolen; from cheap earrings left on the bathroom sink to money lifted out of purses. Food was bad...the only thing that recommends it is the location. I'd never go back. more

I really am surprised at all the negative reviews about this hotel. I arrived at the hotel with a completely open mind. The hotel itself is a little older but the three story villa setup conveys an authentic feeling. The food was great.. All inclusive option was well worth it. Otherwise i wouldve spent five hundred on drinks alone. There... more

Overall, this was an excellent hotel for a group of Spring Breakers. I went there in mid February and the weather was excellent. The hotel was undergoing renovations at the time and we had front row seats to watch it from our room. It never actually bothered us at all because the only time we were in our room, we... more

We stayed at the Krystal through an RCI trade. After reading the other reviews, I was very nervous. 1. Construction. Yes there is construction. The ecomony in PV is BOOMING. It is changing quickly down there, and if we are in a recession, I don't see much indication of it in PV. And Americans and Canadians are the driving forces.... more

this was our honeymoon, we came as aguest from my dad who let us use his time share for a week. we had a villa with a studio open and had a pool in the back yard.the people on the property were as friendly as could be. the food was great and the bar drinks were great as well. one... more

This was my first time in Mexico. I had an amazing time down here staying at the krystal. I would recommend this hotel to either younger people or spring breakers. I went over spring break and there were many college kids, which is the main reason why it was a good idea to recommed that age level. There was construction... more

Ok well what do I say about this resort. It is boring and old. They tell you that it has ala carte....NOT. You can ask for a coupon to a few restaurants down town but when you produce the coupon you are told you can order from a choice of 6 things and that it is take out...a joke. The... more

Booked resort with Uniglobe, was told there was no construction at this resort. Jack hammer sounds is what you will hear when sitting by the pool, unless it is sunday. Bogarts which I was told was opened...is not open and has been closed for two years. We ate mostly at the buffet. Which was not great but better than cuba... more