Had a great time here. The service was excellent, hotel staff was very courteous, everyone spoke English, but that didn't matter, I speak Spanish as well. Accomodations were very nice, had a great suite with kitchen, everything was stocked and clean. All we had to provide was the food. Lobby is beautiful with a small bar and billiards table that... more

Let me start by clearing up a major point of confusion based on other reviewers postings: There are TWO Mayan Palace Resorts in Puerta Vallarta. The first Mayan Palace Resort is in the Marina District. The second Mayan Palace Resort is in Nuevo Vallarta, a suburb of Puerta Vallarta. When reviewing the other Trip Advisor reviews, make sure you understand... more

The property was immaculate, rooms very spacious and extremely clean. Were awestruck with the private pool on our balcony! This was an unexpectedly nice place for us to relax and enjoy the view of the bay both day and night! DID NOT appreciate the time share reps pushiness, harrassing phone calls to our room and perserverence. We were unaware that... more

The service is great-they will do whatever they can to make sure you are taken care of. The room was very nice, clean, and comfortable. I visited in Sept. and it was very hot/humid, so my a/c was not cool enough (lowest it would go is 72f). The amenities in the room included: free alchohol, soda, juice, water, bottle of... more

I was nervous about the Mayan Palace Marina after reading some of the reviews. A friend had given us a week FREE, so I have to tell you up front that our experience may be colored by the fact that we did not pay to stay here. We had a great time! We went as a family with our two... more

Hello all. Never posted before, because after other trips to Cancun and Los Cabos, didn't feel I had anything to add to the excellent reviews and forums already on TripAdvisor. Thought I would post this time with our info, because I did not see (or may have missed) similar experiences as ours. My wife and I booked at the Mayan... more

We visited July 5th-July 12th. This place is beautiful the entrance is impressive, but no ambience. We asked for ocean view, the only view we got was to some old tennis courts from a neighbor hotel. The poolside activities are few and boring. No mexican fiesta in the evenings, no live music, not much of anything to do at night.... more

This hotel is average. If you want to go to Puerto Vallarta and this is one of the only hotels available with your timeshare during your stay, then by all means take it. But if you have other options, then I know there's plenty of other hotels are are much better (The Mayan Palace in Nuevo Vallarta being one of... more

As a Pueblo Bonito Presidential owner, my expectations were high and we were very disappointed. The 2 bedroom suite is actually a one bedroom kitchenette and a one bedroom unit that becomes what they consider a 2 bedroom suite when you open the adjoining door. I felt like we were at a Motel 6 with adjoining rooms. The "kitchen" is... more