We checked into a room on the second floor near the elevator and asked to be moved the next day due to a loud dinging from the elevator (I am a very light sleeper and wanted to get a lot of rest on this vacay!). They were happy to move us to a room on the 7th floor that also... More

We have been staying at Club Regina, Puerto Vallarta for over ten years now, and still love it. We usually visit two or three times a year. This place truely feels like home. Service is great in all ways. Inizio is good, but not great. The Club is very close to the Marina, where there are MANY great restaurants. We... More

Have been to Club Regina several times with friends and have found it to be very comfortable, clean and relaxing. The staff is very accomodating. Several restaurants close by. I have always felt safe in this neighborhood even when traveling on foot.

This is our second time here - on 4th floor in one. Bedroom - room has been bug sprayed twice since we have been here. Suggest high up as possib. Bites at hotel restraunt next door for dinner. O problems at Regina Restraunts - great food good prices better than hotel. Nice friendly staff

Just returned from our stay, it's been several years since we were last at Club Regina. The biggest difference was the "fence" with the Westin . Inconvenience and it needs to be removed. Other than that our stay was wonderful . Service was outstanding , Alfanso at the pool restaurant went out of his way to make sure we had... More

Our second visit to Club Regina - where the staff are most helpful and seems beyond their control as to the conditions of the room. First night was shocked by room lamp, TV was replaced. 2nd night - noticed black specs on bedding and bites on my daughter's arms. 3rd night had to convince mgmt to change our rooms, but... More

We've stayed at Club Regina several times in the last few years. We love it! The pool is beautiful, the beach is gorgeous. The staff is very friendly and always welcome us "home". We were last there in December 2012. The room furniture is getting worn looking, but I understand plans for new furniture in the rooms are under way.... More

We arrived at the Club Regina with a bit of apprehension, given the negative reviews posted herein. However, our experience was significantly different from the others. The check-in staff were very courteous, friendly and most helpful, as were the bellboys. We had a beautiful 2 bedroom unit, with a great view overlooking the pool, the beach and the bay on... More

Stayed a week at the Club Regina and found the staff to be very friendly and professional. The grounds are beautifully landscaped and carefully maintained. Ate twice at the Inizio restaurant and twice at the pool restaurant. The food and service at both were excellent. Victor in the tour office enthusiastically helped us arrange the Rhythms of the Night excursion.... More