Costa Sur Resort & Spa (Puerto Vallarta, Mexico) - Hotel Rates

Address: Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico

Region: Mexico > Jalisco > Puerto Vallarta

Amenities:

Bar/Lounge Beach Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#31 On the Beach Hotels in Puerto Vallarta

Price Range: £

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Costa Sur Resort & Spa is a beautiful 202 unit all suite resort just five minutes from the south side of Puerto Vallarta. It features ocean front views on each suite as well as fully equipped kitchenettes and balconies. Each room has been updated with king size beds, 42" flat screen TVs and ipod docking stations. Our pride is our private beach with ocean lagoon making Costa Sur the only hotel where guests can snorkel onsite. Costa Sur has two pools, two bars and a wonderful ocean view restaurant, "La Cascada." Make sure to check our "All inclusive add-on." We also feature a mini-mart, a wonderful spa, a gym, free Wi-Fi, ATM and an internet center. Everything for a great vacation! ... more less

Reservation Options:: TripAdvisor is proud to partner with Orbitz, BookIt.com, HostelWorld, Travelocity, Expedia, Booking.com, MexVax and Hotels.com so you can book your Costa Sur Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:: Costa Sur Hotel; Costa Sur Resort And Spa; Costa Sur Hotel Puerto Vallarta; Playa Del Sol Costa Sur

Kerry D

San Diego, California

1 review

“Decent value for the money”

Reviewed 29 April 2013

I would actually give it a 3.5, not superb, but not bad either. Nice looking place - sort of. It's like an old building got upgraded, but without much attention to detail. For example there's marble countertops, with sloppy installations. New paint, but painted right over loose panels without tidying them up first. Our floor stunk of fertilizer in the... More

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RickNRona

Nantucket

Senior Reviewer

6 reviews

5 hotel reviews

Reviews in 5 cities

4 helpful votes

“Authentic Puerto Vallarta”

My wife and I have visited Costa Sur for many years and most often come with family and friends. If you are looking for or are accustomed to "americanized mega hotels" with all the amenities then Costa Sur is not for you. However, if you want the feel of real Mexico with a great staff, then by all means please... More

RickNRona has 1 more review of Costa Sur Resort & Spa

“Authentic Puerto Vallarta”

Reviewed 27 April 2013

Reviewed 27 April 2013

Was this review helpful? Yes 1

“Authentic Puerto Vallarta”

Reviewed 29 April 2013

Dear Rick, Thank you for your review. Your description of our hotel and services is very accurate and I hope it helps our future guests when researching were to stay. We are making upgrades little by little and i am sure you will see the changes when you come back. Have a great day and hope to see you soon... More

Rebecah C

Morristown, Tennessee

Reviews in 4 cities

1 helpful vote

“Second hand rose”

Reviewed 18 April 2013 via mobile

This beautifully located resort is extremely run down. Such a shame because the pool/outdoor restaurant/bar area is breathtaking. The "lagoon" is a treasure. My snorkeling husband was in heaven. The staff is wonderful. The food is hit and miss tended to be really great or really mediocre to bad. I can't stress enough how run down the rooms are but... More

Your comments are welcome but a Little frustrating. You mention many of the resort´s unique features but arrive at a rating conclusion that seems much lower than we deserve, given the positive comments about the pool, lagoon, common area, staff, etc. We are working on room renovations every day, focusing in particular on the bathrooms and kitchens, so if we... More

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Margaret B

Carbondale, Colorado

“proceed with caution”

Reviewed 15 April 2013

I had my reservations about this resort but there wasn't much to choose from with our time share exchange. We have a beautiful 5 star two bedroom condo in Playa Del Carmen that we traded for this. My daughters got sick the second day and were sick for two days with fever diarrhea and vomiting. The first room we were... More

We are very sorry to hear about your experience at Costa Sur. We take your comments very seriously and we will respond with a close inspection of the rooms you were given. Costa Sur is, in fact, one of the oldest resorts on the Bay of Banderas which means that, at times, we have some difficult maintenance challenges. We are... More

Lisa K

Irvine, California

“Disappointed...”

Reviewed 13 April 2013

We swapped our beautiful 5 star time share in Cabo for this 3 star (at best) hotel in PV. Resort and Spa are huge over statements, the main building is in need of major upgrades. The beach is open to the public for a price so we often felt crammed in the tiny beach with dozens of local families with... More

We are writing in response to your disappointment with your stay at Costa Sur in Puerto Vallarta. We very much regret that you had a negative experience at the resort, which was complicated by your stay having occurred during the “Semana Santa” or Holy Week in Mexico. This period always puts a lot of stress on the facilities of every... More

Brentalan F

Puerto Vallarta, Jalisco, Mexico

Contributor

18 reviews

3 hotel reviews

Reviews in 2 cities

7 helpful votes

“Expensive view and menu. Unless you're all-inclusive which for about 5 hours might amuse.”

Reviewed 10 April 2013 via mobile

Expensive view and menu. Unless you're all-inclusive which for about 5 hours might amuse. After that the drinks and limited selection of food are not worth the sacrifice and we were glad that we were only there for one day. Cant complain too hard about the view from the rooms when the place is located such as it is. Only... More

See 15 more reviews by Brentalan F for Puerto Vallarta

We regret that your stay with us did not meet your expectations. To be honest, we have not had many complaints about the food and beverage pricing but we regularly review our price/value points for all of the hotel’s menu items – and we will soon do so again, keeping your comments very much in mind. We were also surprised... More

raingirl21

Olympia, Washington

2 reviews

“Great Views but old”

Reviewed 10 April 2013

The hotel was about average. Good things were the rooms were pretty spacious, have the kitchen, no tub, small balcony, but awesome views. If you want to watch the sunset every night from your room this place is great. The place is pretty old though so expect not a lot of amenities. We were on the fourth floor so we... More

Yes, our hotel is one of the older (and we think best) resort hotels on Banderas Bay. As you note, every room has a stunning, full ocean view. We have no interest in offering an “average” experience. We are in the process of renovating the rooms, starting with the kitchens. This will take some time but if you are able... More

Drabiu

Maple Grove, Minnesota

Senior Contributor

30 reviews

7 hotel reviews

Reviews in 13 cities

“Potential without ambition”

Reviewed 8 April 2013

I stayed at Costa Sur with a friend. The rooms were adequate. The food was disappointing. It is quite amazing to me that there are many that have stayed at this place for years with average service and less than average food. If you get a great deal like I did, used my Grandparents timeshare go. Otherwise, stay somewhere else.

We appreciate your comments although it is painful to be termed “adequate” and “average.” Our intention and commitment is to far surpass that condition and offer an excellent resort experience at an extraordinary beachfront location. Our service has consistently been highly rated and our food and beverage service has steadily improved over the last two years – according to a... More

IamFromNewYork

New York

32 reviews

15 hotel reviews

Reviews in 19 cities

16 helpful votes

“Truthfully not for me”

Reviewed 6 April 2013 via mobile

Stayed this past week at the height of vacation season in Mexico & US spring break. This was our only choice of accomodation through an Interval exchange. I had concerns even before coming based on website photos & some of the negative Tripadvisor comments. Having no choice (or we throw away our unused vacation share banked from 3 years ago),... More

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See 9 more reviews by IamFromNewYork for Puerto Vallarta

Lam from NY We are very sorry to hear that Costa Sur did not meet your expectations. We are determined to do everything possible to correct the problems which caused your disappointment, beginning with the maintenance issues you mention. We now have a full time renovation team working throughout the hotel to upgrade the rooms, with special attention to the... More

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Costa Sur Resort & Spa

Costa Sur Resort & Spa

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