I have stayed at this hotel 10-15 nights per year for the last 8 years. Very satisfied, I always return. Rooms spotless and very atttentive personnel. Only minor issue is pool closed several years ago and did not reopen, that space was used for health club which is adjacent hotel, not part of hotel though. More

Stayed here for 2 nights on a business trip. I wouldn't stay here if you were visiting for pleasure but it works just fine for work. Room was clean, bathroom was average. I checked in late and didn't spend much time at the hotel during the day but it seemed efficient. All in all it's a safe hotel in a... More

Interesting hotel, I was there for 4 nights mon-friday for business last week. Like other reviewers noted the hotel interior is dated. But it is clean, the service is good, and the food in the bar and restaurant is pretty good. Get the tacos Arrachera in the bar if you want a small good meal. The restaurant had "italian/argentinian" food,... More

The only person that had a great customer service was the drugstore cashiers. Other than that, going to this hotel for business wont make you miss your work. You are always surrounded by bureaucratic employees, following stupid rules that make no sense and forgeting about customer service. I travel a lot to latin america because of work and this was... More

I spent the weekend here as I wanted a fancier hotel this stay. The 4 old elevators (1 was broken al lthe time) in this 22 story hotel are as slow as I remember them 15 years ago. The hotel restaurant has no charm and for the buffet breakfast, we were asked our room number and if breakfast was included... More

So I found a decent price for this hotel and went to their website to book it. then my trip was canceled and they would not allow me to get a refund or credit for future stay. they said all of their reservations are not able to cancel unless i book through a 1.800 number. hello, isn't this year 2010!?... More

Overall the reviews have got it right - this hotel is well worth the money and I think it is pretty reasonable. More

Very nice rooms, great staff, fantastic location and great views. We stayed for three nights and were very satisfied. Also, the rooms are very quiet, which is rare. Continental Airlines was and always is a nightmare, but the hotel we stayed at was great. More

Stayed at the Fiesta Americana Guadalajara 5 nights for a business trip. Hotel room and bathroom was a little older than I expected - but overall it was a nice stay. Rooms were very clean. I ordered room service a few nights - and the food was actually very good. Staff was helpful and pleasant. More