It wasn't a terrible hotel, but it's far from what I expected. The pictures on the website certainly paint a picture that just didn't deliver. It's much smaller than you might expect; I barely noticed it when we arrived. Out of all the hotels I stayed at in Mexico, this one did have the best air-conditioning. Don't expect a great... More

I was vacationing in Guadalajara with my tour group and we stayed at this hotel. We left for Mexico City after a few days. However 1/2 way back to Mexico City i realized i left my passport (along with credit cards and other items) locked in my room safe. I called the hotel and spoke with Oscar (i don't know... More

I brought my group to this hotel last month for two nights while we were in Guadalajara. The location was great as it was a safe walk to tons of restaurants, shops, and historic sites. The staff was great and polite. The front desk even helped us order pizza delivery for our six year old! Hector who works in the... More

This was my first time in Mexico so I was a little nervous. I was pleasantly surprised at the friendliness and terrific attitude of everyone I came in contact with at this establishment. I do not feel comfortable speaking Spanish in front of native speakers but that was not a problem. They are able to understand what you need. Josue... More

You can't go wrong choosing Holiday Inn & Suites if you're planning a trip to Guadalajara. Strategically located in the heart of the city, everything is accessible at walking distance - from churches to money exchange, to convenient stores, to authentic local eateries to late night hang out places. Most of all, the hotel staff are very helpful and attentive... More

hotel is in an older building, but well maintained. We got a large room on the 3rd floor, with a jaccuzi in the middle. The room was large and spacious, and nicely decorated. Only issue was it face the main street, and so was a little noisy at nights/early morning for those light sleepers. Hotel staff is great, speak English,and... More

This is my 4th stay at this hotel this year, as a businessman I travel all over Mexico and I'm always looking for a great location, excellent staff and a place where I feel safe. In Guadalajara this is the best place to stay. I have absolutely nothing to complain about. I cannot say enough about the staff they were... More

Nice hotel in a good location. Had a junior suite for our ten day stay, it was large, bright and roomy. Good beds. Would not recommend the restaurant or the room service, think Holiday Inn food should be much better. Coffee shop downstairs is good. Staff are very accommodating and friendly and all speak English. The service was good, the... More

Located in a perfect location, this is the kind of quality you usually expect from Holiday Inn. From the bellman who greated us at the taxi to the front desk staff and the room service waiter, there was a pleasant vibe every step of the way. Room was clean and comfortable and the bathroom was excellent.