It was difficult to hear: "pay an extra $30/night on a 2 day stay to get a King Bed on a high floor," when Hilton and Marriott spoil me all over the world. That happens when a person sleeps in a hotel 10 to 15 nights a month. So I stayed on the 10th floor, with 2 double beds, which... More

I'm stayed at this hotel for 24 days and everything was fantastic! From the day I check-in till the check-out day. Everything was perfect. Staff - Excellent Room - Excellent Breakfast - Good (But need some rotation\enhancement on the menu, for 24 days.. eating the same thing.. changes needed) Lots of restaurant nearby this hotel - perfect location (10 min.... More

I come to GDL once per month. Our company always has us stay here. Excellent hotel, helpful service. The hotel has a good restaurant along with a few others nearby. Taxi straight from the airport about $20 US.

Was here at the beginning of April for business and was very impressed, staff were attentive and helpful, room was very nice and spacious, cleaning was gone everyday and to a good standard by friendly maids who were always smiling and said hello. The bar was very nice, i enjoyed sitting in the sun with a beer after work, the... More

From the time we arrived at the hotel, the staff was very accommodatiing. The room was very nice, good gym facilities, good dining options. The breakfast buffet is expansive and full of variety. I wasn't thrilled with the lunch and dinner menu at the hotel. There is much better food at the outside restaurants. The spa seems to be only... More

Due to an overbooking problem, our room was not ready until very late. This was not the fault of the local staff who were so gracious and did everything they could to make up for the oversight. We were given a room that faced the golf course which had an incredible view. They continued to be accommodating for our entire... More

All the staff was very polite and helpful. Breakfast outstanding. Perfect location. A taxi station is right outside the hotel. Many good restaurants close by including a movie theatre in the small mall next door to the hotel. The gym facilities were good with a beautiful view of the city. The beauty salon could use full time staff. Our best... More

fantastic hotel. I have had to travel there nearly 50% of each month for a year ! Hotel staff and group have been fantastic. The hotel is highly recommended. I met Mr. Munoz, a few times and never realized he was the GM of the hotel, as he was personable and very much of the mindset of making me feel... More

We went there for a Yucatecan buffet that was written up in La Mural, a GDL newspaper. I even called to confirm, and they told me it was from 2-9. They had brought in a chef from Merida and were calling it "sabores de Yucateca." There was NO buffet, but they seated us ans showed us the Yucatecan menu, so... More