Thankfully I only had a shirt stay in the hotel. The hotel is in dire need of a refurbishment. It has a tired look compared to other similarly priced and 'starred' hotels in the DF. The rooms look worn and the towels feel the same. Long queues for breakfast in the New York Deli, which also caters for non-guests, are... more

- 4 night stay on a business trip to Mexico City - Room was run down with chipped furniture, dated decor... I know the hotel has 2 wings so maybe I was unlucky - Amici restaurant overpriced breakfast, $19 for a buffet with only 4 hot dishes and a poor selection of fruit - The coffee in your room has... more

This property has a great location. There are tons of restaurants, bars and shops of all kinds within a 10 minute walk. The rooms are typical Sheraton fare. I had a corner combined suite which had a great view of the Angel of Independence monument. The staff were all great, taking care of any issues in a timely manor and... more

The Sheraton Maria Isabel provided a flawless experience. It is conveniently located in Mexico City. Prices are very reasonable for a major chain hotel in Mexico City, and the restaurant is an exceptional value, offering extremely fine quality Mediterranean cuisine at reasonable prices. more

I stayed in this hotel for 31-days, and this was the worst I had in my 20-years plus of world traveling, considering is a Sheraton. The service is well below 3rd class quality, the personnel were a little inept, and the security and safety were below the standards. This review is based on the fact that this is a Sheraton,... more

I was working at the U.S. Embassy for the week and this hotel was right next door. Since I booked at last minute, I had to get a "Smoking" Room; however, I could not smell any hint of smoke, so that was good. In the hallway I could, but the smell did not permiate into the room. I had free... more

Pretty good hotel with good services and bedrooms. Has a good gym and pool as well. Has three restaurants with good service and food. The concierge is right in front of the registration desk and has plenty of tips and useful info for those who don't know Mexico City well. more

My sister and I stayed at Sheraton Maria Isabel for the first time. This was a nice upgrade from the Calinda Hotel in the Zona Rosa, but that's another review. The rooms were clean and quiet, and I smelled no smoke whatsover in our smoke-free room. My only complaint was the bedspread was unusally thick and heavy. It was a... more

We stayed at the Sheraton Maria Isabel in the Plaza De Reforma over Thanksgiving. The location is about 3 miles from the downtown sites. I would have preferred to stay at the downtown Sheraton, simply for the location. However this hotel was very nice and comfortable rooms. more