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Boutique Hotel de Cortes

4.0 of 5
Av. Hidalgo 85, esq. Reforma, Centro Historico | Frente Alameda Central, Mexico City 06300, Mexico
Hotel amenities
Boutique Hotel de Cortes
Ranked #173 of 258 hotels in Mexico City
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67 reviews from our community

    Trip type
Traveller rating
    12
    22
    12
    11
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Date Rating
Loreto, Mexico
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 May 2013

I'm astonished by the recent poor reviews of this hotel. I stayed at the hotel for 5 days in March and therefore was in contact with pretty much all of the people who work there, from administration, to restaurant, to housekeepers. I found all to be polite, friendly and well trained. I received knowledgeable assistance from administration and friendly helpful... More

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 17 April 2013 via mobile

For the price you pay (which isn't low) you get terrible service, very rude employees, the room was pretty beaten up and not taken care of in a while. They charged me more than was supposed to and then asked me to consume breakfast so they wouldn't have to give me my money back. Check out took us more than... More

Was this review helpful? Yes 1

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Vancouver, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 11 April 2013

Good location, beautiful architecture and attractive decoration but, snob management with a very poor supervision over the untrained employees. We were served a cold coffee in a broken cup for breakfast and when we showed the pre-used jam container to the waiter, he mentioned that this is the fault of people who close the lid after they eat!!!!! When I... More

Was this review helpful? Yes 1
Rio de Janeiro, RJ
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 April 2013

The hotel is charming with cosy environment, a beautiful architecture and great decoration. The location is excellent and the food is very good. On the other hand I found the employees, in general, badly trained. They lack knowledge and their supervision from management is poor. Examples: The cleaners often did not put enough towels in my room. We were two... More

Was this review helpful? Yes 1
Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 April 2013

Great location, but wouldn't stay in this hotel again. After checking in we noticed that there were cigarettes and potato chip bags in some of the drawers. We ended up having to ask the front desk to have them taken out since the cigarettes were making the room smell.The next day the cleaning lady forgot to leave toilet paper and... More

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Gulf Shores, Alabama
Top Contributor
96 reviews 96 reviews
21 hotel reviews
Reviews in 38 cities Reviews in 38 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 18 March 2013

Loved the Boutique hotel de Cortes. It is centrally located to everything in Mexcio City. Alameda park is across the street and the Hidalgo subway station is next door. You can easily walk to main zocala and the sites in the historic city center. The staff at the hotel was pleasant and accommodating and spoke English well. I had a... More

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See 3 more reviews by Robert C for Mexico City
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 January 2013 via mobile

Very attentive service from the first day to the last. The reception were very helpful and offered advice from sights to see, best modes of travel and bars/ restaurants in town. The restaurant produced some stunning food and the waiters were some of the best I have been served by, they all spoke at least some English and enjoyed helping... More

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Merced, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 30 November 2012

For the price of nearly 1,600 pesos per night (about $ 130 US) for a windowless room in the first floor - this hotel is a farce. Do you like a concierge that snaps back and treats you like you are lucky to be there in the first place? Do you like watching the maid halfheartedly tie two twin beds... More

Was this review helpful? Yes 5
Seattle, Washington
1 review
4 of 5 stars Reviewed 19 November 2012

Me gusta el hotel mucho! This hotel is right between the historic district and Chapultepec Park which makes for an easy walk to both. The rooms are modern and the ambiance is quiet and off the bustling street. There is a bar on the roof with a beautiful view and a quiet inner courtyard for breakfast and/or dinner. Both breakfast... More

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Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 11 November 2012 via mobile

I would have liked to stay here. The evening befor my arrival I called to dbl check on the room and was told they had no record of my reservation. My travel agent advised they were unaware of what a confirmation number was. Later I was called and told I needed to cancel my original reservation in order for them... More

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See 7 more reviews by Watercooled for Mexico City
 
 
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Additional Information about Boutique Hotel de Cortes

Also Known As:
Boutique Hotel De Cortes Mexico City
Address: Av. Hidalgo 85, esq. Reforma, Centro Historico | Frente Alameda Central, Mexico City 06300, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar/Lounge Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Romantic Hotels in Mexico City
#38 Luxury Hotels in Mexico City
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
One of the first hotels in the Americas, a jewel of Mexican baroque, was converted into a modern Boutique Hotel in Downtown Mexico City.Our rooms are designed for the comfort and all the needs of our guests. Their view to Hidalgo Avenue or the Patio completes the experience within a relaxed atmosphere. Our lounge terrace-bar is the new spotlight in Mexico City. The best drinks, "tapas" and sushi, complete a privilege view to the Alameda Central Park, iconic buildings and legendary churches. A contemporary place...an urban oasis for being and seeing through daylight or the suggestive night. The 1620 Restaurant is a creative and fusion Restaurant. Haute Mexican / Contemporary cuisine; beautiful ambiance, relaxed atmosphere. Service indoors and in the middle of our Patio. TV with cable with share with you the effort, water and complementary fruits as well. A shower and dress room are available. HISTORY: The building was probably constructed at the beginning of the 17th Century and some years later the order of Saint Augustine converted it into one of the first hospices in the Americas, where the monks were housed before embarking on missions to spread Christianity in the Philippines. In 1780, as marked on the facade, the building was remodeled and became a hotel. The part that remains in place, now turned into the Boutique Hotel Cortes, is a beautiful two-story building that runs the canvas of its facade to it. Upstairs, the elegance of the typical Baroque windows in Mexico City rise up to the ledge; the nobility and simplicity of the clear cantera, in contrast with the volcanic rock that covers the panels of the walls, are only part of the sumptuousness and elegance of the cover, which loads its lines and movements to the center, in which the door opens and on it the heart that symbolizes St. Augustine and a niche that is the kindly figure sculpture of St. Thomas of Villanova. In the frieze of the front is a medallion with the inscription: Sto. Tomas de Villanueva Year 1780. ... more   less 
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Boutique Hotel de Cortes
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