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Sheraton Suites Santa Fe, Mexico City

4.0 of 5
Guillermo Gonzalez Camarena St #200, Mexico City 01210, Mexico
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Sheraton Suites Santa Fe, Mexico City
Ranked #39 of 258 hotels in Mexico City
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56 reviews from our community

    Trip type
Traveller rating
    18
    26
    8
    4
    0
Date Rating
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 15 May 2013

I have been "living at" the Sheraton for 7 months now, with a brief trip home to the States every month. This has truly been my "home away from home--my second home." From the very first email that I sent to the hotel last year asking about the climate, the hotel, etc., it has been a wonderful experience. The staff... More

Sheraton238, Director de Recepción at Sheraton Suites Santa Fe, Mexico City, responded to this review
17 May 2013

Dear Kitt, In name of the entire staff we want to thank you for your amazing reviews. We love to have you here; we love to make each and every day of your stay a great and memorable experience. We understand all our guests are away from home and it is exciting to hear we succeed on our primary concern,... More

Michigan
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
Reviews in 31 cities Reviews in 31 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 12 May 2013

Spent 2 nights here on a business trip. Had never been to Mexico before and didn't know what to expect. But I certainly did not expect such a nice area with pretty architecture, upscale hotels and restaurants, and a large shopping mall. And the Sheraton was a great place to stay. Very upscale hotel with large and immaculate suites. Bed... More

Sheraton238, Director de Recepción at Sheraton Suites Santa Fe, Mexico City, responded to this review
13 May 2013

Dear Jay, We appreciate the time you have taken to share your feedback with the Trip Advisor community. It is amazing that you could and enjoyed the Santa Fe area and its wonderful surroundings, even though you were on a short business trip. Otherwise it is great to read you liked our “Sheraton Sweet Sleeper Bed” one of our favourite... More

Fort Lauderdale, Florida, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 April 2013

I loved this area of the city. Very safe with armed guards patrolling the vicinity. Relative to the rest of Mexico City this area is very spacious and spread out. I greatly enjoyed the surrounding area as you didn't feel like you were amongst a sea of people. Very nice specialty restaurants nearby. The rooms were decent and the building/facilities... More

Sheraton238, Director de Recepción at Sheraton Suites Santa Fe, Mexico City, responded to this review
2 May 2013

Dear guest, Thank you for your positive reviews regarding the Sheraton Santa Fe and its surrounding areas. As you mentioned before, Santa Fe area has lots of entertainment to offer to our guests including different kind of places to chill, relax or even have a drink with your friends or colleagues. Our Mexican Cousin is also an important asset to... More

Chicago, Illinois
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 17 April 2013

I stayed here when I was in Mexico City for work. The area is relatively safe with a few restaurants within walking distance but, since it's in the financial district, there isn't too much going on once the work day is over. The hotel itself is nice and clean and the staff is extremely friendly and helpful. The rooms are... More

Sheraton238, Director de Recepción at Sheraton Suites Santa Fe, Mexico City, responded to this review
23 April 2013

Dear guest, We hope you are doing great. We thank you for sharing your feedback with us. We are impressed and also grateful to hear such wonderful reviews of your recent stay at Sheraton Santa Fe. An advantage of staying at Santa Fe area is that it has lots of entertainment to offer like restaurants, bars, shopping malls. In your... More

Beijing, China
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 March 2013

This is a nice business travel hotel. Stayed for 2 weeks. The concierge and reception desk staffs are very friendly, always ready to help, and English speaking. :) The room is big enough to accommodate 2 people, but the interior looks a little bit old fasion. The breakfast service is good, SPG call it "Color your plate" which I liked... More

Sheraton238, Director de Recepción at Sheraton Suites Santa Fe, Mexico City, responded to this review
12 March 2013

Dear guest, Thank you for your comments; they were really appreciated by our front desk and concierge department, they help us to keep on working to exceed your expectations. We want to share with you great news about the facilities; as we remodelled the lobby area, we are remodelling our rooms as well, we will be thrill to share this... More

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 21 February 2013

I stayed there on business for 2 nights and was very impressed with the staff and the suite. Very nice suite, fully stocked for my needs. Nice TV in the bedroom, wonderful bathroom, comfortable bed and nice size desk with available internet access. The staff was very helpful and friendly. Very safe. I would stay there again.

Sheraton238, Director de Recepción at Sheraton Suites Santa Fe, Mexico City, responded to this review
22 February 2013

Dear Jennie, Thank you for such amazing comments regarding our hotel facilities. It is delightful to know you enjoyed our one and only Sheraton Sweet Sleeper Bed and it made you felt such as comfortable as you wanted to be. Our staff truly appreciates each and every positive comment you made us. We look forward to welcoming you again at... More

Cleveland, Ohio
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
Reviews in 30 cities Reviews in 30 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 20 February 2013

Great stay at Sheraton Suites Sante Fe. Staff was very kind upon arrival and able to understand/speak/accommodate English. Nice location in Santa Fe - very safe and comfortable. Taxis readily available at the front. Not too long of a distance from the airport either. Free WIFI could have been better - had significantly difficult time connecting and staying connected. Rooms... More

Sheraton238, Director de Recepción at Sheraton Suites Santa Fe, Mexico City, responded to this review
22 February 2013

Dear guest, We appreciate your comments regarding your recent experience at Sheraton Suites Santa Fe. We are glad to know our location in Santa Fe fulfilled your travelling needs. Santa Fe besides of being a corporate area has to offer to our guests lots of entertainment. In name of our entire staff we want to thank you for your positive... More

Bogota, Colombia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 24 January 2013 via mobile

Great breakfast bur expensive, huge rooms, maybe too big for my taste of for just business, you can have a party here. Great service, very good bathroom, huge king bed, nice set of tv channels, old tv on the living room but ok because I did not use it. Internet was ok.

Sheraton238, Director de Recepción at Sheraton Suites Santa Fe, Mexico City, responded to this review
26 January 2013

Dear Mr. Segura, We want to thank you for sharing your comments about you recent stay with us. Regarding to the breakfast costs, we will let the Executive Chef and managers know your suggestions and comments about it. Also we are happy to announce you, we are remodelling all our rooms, the furniture is going to be replaced and the... More

Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 December 2012

I've been here many times. These past few days, I've noticed some changes. The hotel is in the middle of a remodeling project. So far, the reception's front-desk looks quite nice. They are currently working on the main stairway and lobby bar. Absolutely NO noise, no dust, no annoying anything. Good job Sheraton. Other than white drywall covering the work... More

See 3 more reviews by compost1 for Mexico City
Sheraton238, Director de Recepción at Sheraton Suites Santa Fe, Mexico City, responded to this review
14 December 2012

Dear guest, Hope you are doing great. Thank you for taking the time to share your comments with us. We are truly grateful to hear such positive impressions of our staff, services and remodelling process. It is rewarding to know our efforts allow us to exceed your expectations. Nevertheless regarding to the doors room and carpeting we are pleased to... More

Chapel Hill, North Carolina
Top Contributor
84 reviews 84 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 14 November 2012

For business trips this is an excellent hotel, with good value. The rooms are large and well designed. The hotel is near many large firms operating within Mexico. The staff, particuarly the front desk, is most helpful and friendly. They really take care of you. The one plus is the food. The hotel restaurant exceeds the normal Sheraton standard by... More

See 2 more reviews by Phil L for Mexico City
Sheraton238, Director de Recepción at Sheraton Suites Santa Fe, Mexico City, responded to this review
21 November 2012

Dear guest, We truly appreciate the time you took to share your comments with us. We are pleased to hear your positive impressions about our service and the hotel location, they serve as motivation for our staff and also as confirmation that our efforts in providing warm and comfort, allow us to exceed your expectations. Likewise be sure we will... More

 
 
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Additional Information about Sheraton Suites Santa Fe, Mexico City

Also Known As:
Sheraton Suites Santa Fe, Mexico City Hotel
Sheraton Suites Santa Fe, Mexico City Hotel Mexico City
Sheraton Mexico City
Mexico City Sheraton
Sheraton Suites Santa Fe, Mexico City
Address: Guillermo Gonzalez Camarena St #200, Mexico City 01210, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Business Centre Fitness Centre Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Luxury Hotels in Mexico City
#25 Business Hotels in Mexico City
Price Range: ££
Hotel Class:4 star (4*)
Reservation Options:
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Sheraton Suites Santa Fe, Mexico City
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