It was fine for 2 days for work. But rooms are in need of total makeover. Mouse trap was kind of off-putting on the 34th floor and all of the fixtures were crooked, loose and falling apart. It's very professional without any charm. Overall ok - but not for a vacation.
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Lovely& very clean rooms, ultra friendly staff, impressive lobby and sweeping views... My family and I were very satisfied with our stay here recently.
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Here is my "wonderful" story about my stay at the Presidente:
First day: I arrived at the hotel on the 26th. When I first walked in the room, I saw that the carpet in front of the sink was wet, but I thought: "OK, not a big problem. I'll go to sleep and I'll leave a towel on top it...
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Dear Guest,
In behalf of all the staff at Presidente InterContinental Mexico thank you for your review.
We take seriously your comments and apologize for the noise in which we are currently working to find a solution.
In regards to breakfast, we honestly believe that there was a misunderstanding, and although you should have known if it was included or...
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I've stayed a couple of days while attending an event in their convention center.
Courtesy and clean. Good starbucks just on the other side of the street.
Noisy in the night, like any place in city...
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Dear Guest,
On behalf of the entire Presidente InterContinental Mexico City Team we thank for your comment in this social network.
We feel proud that you enjoyed the event you attended to at our Convention Center as well as our staff's courtesy.
We highly appreciate your patronage.
Hoping to have the pleasure of welcoming you back soon,
Kind regards,
Guillermo...
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Great location, excellent professional staff - very personable and efficient. Great views from the rooms which are spacious and perfect for business and leisure travel.
Would be very happy to stay at this hotel again on my next visit to Mexico City.
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Dear Guest,
On behalf of the entire Presidente InterContinental Mexico City Team we thank for your comment in this social network.
We feel proud that we met your high expectations regarding the Hotel's location, our professional and personable staff and the panoramic views of our rooms.
We truly appreciate your patronage.
Hoping to have the pleasure of welcoming you back...
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of course if you go to an Intercontinental you know what you can expect from them..huge spaces that causes "horror vacui" and a professional approach to the welcome part.
The rooms are quite aged but sufficiently clean ( not really spotless)
Maybe they could have added a clearer sign that the water from the tab it's "safe" to use it..The...
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Dear Guest,
On behalf of the entire Presidente InterContinental Mexico City Team we thank for your comment in this social network.
Your opinion is valuable to us, we have already talked during our Executive Committee about your comments.
We feel proud that we met your expectations regarding our convenient location close to the Anthropology Museum and our closeness to the...
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I was an invited guest speaker at the Annual World Dental Federation (FDI) Congress held in Mexico City from the 14th to the 16th of September 2011. I made a reservation on line in July for my stay at the Hotel Presidente Intercontinental of Mexico City, the main conference hotel. A few weeks later, the organizers of the Congress informed...
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The Intercontinental Presidente Mexico City is a farce. Rooms are very small and the make over is cheap. Paint the walls, change the carpet, do NOT change the furniture, so that is the trick to stay 5 stars. No way!!! The breakfast is ........ !!!! no fresh juices, straight from the can. Oh, yes, fresh fruit on your plate. Thats...
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Dear Guest,
We highly appreciate all feedback from our guests, no matter the reason. Please allow us to send you our detailed response, as follows:
Our rooms are the same size as other hotels of similar standard in the city.
We have recently refreshed with new amenities our rooms, we will be completing the whole refurbishment shortly.
We try to...
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Very near the touristic area... I asked for a smoking free room and i regreted it, it was too smelly. But besides that, it is a good hotel. I got a room in the 35th floor and the view was unbelievable,
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Dear Guest,
On behalf of the entire Presidente InterContinental Mexico City Team we thank for your comment in this social network.
We have discussed your feedback regarding the smell in the room and we have reinforced our deodorizing procedures accordingly. We feel proud that you enjoyed our panoramic views.
Hoping to have the pleasure of welcoming you back soon,
Kind...
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Very nice. Pricey and the it loses the personal touches! It is beautiful but big unpersonal spaces.
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Dear Guest,
On behalf of the entire Presidente InterContinental Mexico City Team we thank for your feedback in this social network.
Hoping to have the pleasure of welcoming you back soon,
Kind regards,
Guillermo Valencia
General Manager
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