Looks like they have continued to improve over the last couple years. Stayed here in 2010, was satisfied with my stay but very impressed this time around. Room I had was spacious and very clean, ate several meals at the restaurant and enjoyed the service and selection. The lady at the front desk was very courteous when I checked out,... More

Recently my wife and I travelled to Mexico City for a convention downtown. We saw Real del Sur from one of the main highways in the city. Typically I prefer to stay closer to downtown but with the new second level freeway, the traffic was nonexistent! The atmosphere and service were fantastic, we really enjoyed the breakfasts and snacks. The... More

The dining room was nice enough. The Lobby Bar was empty and the atmosphere was cold. The room was mediocre. I had hoped there was heat, but only air conditioning. The TV had very few channels, and poor reception. The price was decent, but I won't stay there again.

The hotel had an event in the middle of the hotel lobby. All rooms circle the lobby. They had a live band with singing, until 2 am, or later. ( I am writing this review because i am unable to sleep.) When we complained about not being able to sleep. The hotel is locate between two very busystreets so syreet... More

We have stayed here several times. Each time have been very pleased with out room, clean and roomy. Staff very friendly and helpful, speak fair english. Restaurant has great food for breakfast, lunch and dinner. Great wait staff. Not in Zocolo, but they have a stuttle service.

I always wanted to stay in this hotel. The logo of the hotel shows "five stars", its appearance from the outside is good, a nice ample lobby, but that's it. My first room assigned was almost dark and two light bulbs were out. Due to the distance and construction style the WiFi signal couldn't reach my room, and all the... More

The hotel used to be top class, but is a bit worn with age. Music is nice. Food is good. Location: convenient to south perimeter, metro, and a small shopping area with grocery and restaurant. They have plenty of hot water for showers, and various services and amenities you would expect from a 4 star hotel. Biggest problem, I checked... More

Very clean, neat. Friendly, attentive staff. The tv wasn't working when we got into our room and they immediately replaced it. Room service was quick and friendly. Our room had a great view of the city lights. Has a great restuarant that had a pianist & live band (played soft dinner music only) in the evening. (was on a Friday).... More

Average hotel far south of the city. Mainly business. On a main road, near to the trolley bus and there is a supermarket and restaurant across the way, but crossing the road is very very dangerous, be careful. Staff are okay, but absolutely no English. f you need to travel from the hotel take a taxi outside from one of... More