The people who work at this hotel are so professional and so very friendly. The hotel is very clean and very quiet and very comfortable. I was able to arrange an excursion to the pyramids through the concierge and the trip was wonderful. My company paid for my hotel but I would not hesitate to stay here on my own... more

Great hotel, great rates, not a highlight after 6pm more

I've been at Melia Reforma 3 times in the last 4 yrs. LIKE: Modern hotel, 20 minutes walking distance to downtown, Bellas Artes, Catedral, etc.. 10 mts. drive to Polanco and business area without the Polanco prices. 1 Block to Samborns, VIPS both good restaurants with Mexican dishes as well as more international food. I agree, Melia's restaurant is expensive... more

Organized the 2008 business sales summit in this hotel and it was very good and accessible place. Close to the city and also to nearest places. Very good atmosphere and food served. Ciao Ronak more

Checking in at 11:30 am made me pay $ 50.00 us more which was more than 50% of the rate. Expensive meals.... more

I traveled to the Gran Melia Reforma and was a bit worried about its location, very near the city center. When I arrived there, I saw that it was a great hotel and its location was just as great as the hotel, very near to everything. The breakfast was great and the bar too. A convenience store inside the hotel,... more

This hotel was close to my business, and had fine rooms and reliable wireless internet service. It lacked efficient service. I'll go through some examples. There was a useful card to hang on the door with requests, including maintenance. It even had a picture of a lamp, with a way of indicating that a lamp was not working. I made... more

I arrived with my party around midnight at the Mexico Melia Reforma after an almost 24 hour journey to find out that the hotel made an overbooking and we had no rooms! I felt that everything was done in a shady way because Mr. Israel from the reception did not say anything when we gave him the vouchers and actually... more

I was a little concerned after reading the mixed reviews but was very pleasantly surprised. I got a good deal on the internet - average of $US115 dollars per night. The lobby area was very impressive and clean and the staff were helpful and eager to assist. The Queen deluxe room was comfortable, spacious and had character. I enjoyed the... more