The bed is to hard we couldn't sleep for 3 days, room and bath in darknest . Expensive hotel services , like phone calls, internet, and restaurant. But a lot of fun arround the area like, museums, zoo, zocalo, etc. more

we were in mexico city,mexico for business and pleasure and the hotel was very nice and they had 2 restaurants on site which were very good. the rooftop pool was very nice and very relaxing. it is 30 minutes from airport and in a good area. the hotel was clean and accommidating, the taxis outside the hotel work exclusively for... more

The hotel was in a great place. We had a view of the Liberty Angel from our hotel room. We didn't expect any extras and didn't get any. The breakfast was good. The restaurant in the hotel on the bottom floor was great. Pricey but worth it. The driver that was hired for us (Humberto Fernandez) was fantastic. He took... more

We have been here 2 times before and after drive to/from Acapulco. First time before Christmas , second time for the New Year's Eve. The second time we checked in, they welcomed us with a Welcome Back and offered 2 drinks at the bar. The front desk staff was both time very friendly. The hotel is in the Zona Rosa... more

When we booked our stay at the Galaria Plaza Hotel with hotels.com, we were promised a promotion which the hotel was running of a free dinner for two and a complementary bottle of wine. This was actually the reason that we chose this hotel. When we arrived, the hotel said that, although they had the promotion, they would not give... more

We stayed here 2 nights. Nice hotel, modern furniture, clean, good breakfast, nice hotel bar, good central location. However on the first night it was extremely cold, the air conditioning, although set on heat (30 degrees) would still blow only cold air. On the second night the temperature was much better, I don't know how come. In the bathroom it... more

We stayed here upon our arrival in MC, after a trip from New York, and before exploring the country. Travelling with 2 children, aged 7 & 10. We had a great time, with excellent service from all staff, who assisted us where necessary, always with a smile. Location was good, near Chapultepec Perc, great for the kids, and in the... more

I stayed at the Galeria Plaza while in Mexico City on business. The room was comfortable, the service was good, and the location was central. Breakfast was great, if a little pricey; neighborhood had a lot to offer, if a little shady after hours. I was happy with most every aspect of my stay - until I checked out. Upon... more

I stayed at this hotel from July 30 - Aug. 8th. My experience was terrible. Noise in the early morning hours (staff)! HOUSEKEEPING: The iron box was always on the floor where I left it (mind you I had a deluxe-deluxe - no ironing board). No fridge, it took two days to get the fridge and another 48hrs to have... more