Very good, clean, loved the breakfast overlooking the church. Very close to out part of the city. more

Customer service excellent, always someone on staff that spoke English well as I spoke little. Bellman can accompany you if requested; one walked with me to TicketMaster outlet, another to nearby night club. Stayed in a junior suite with a huge jacuzzi tub, separate shower on 5th floor: wonderful decor, hardwood floors, and great bed. After using the jacuzzi I... more

A terrific location right on the city’s main square ,very friendly staff ,smallish but well appointed rooms make this a good choice .There’s only one hitch : This hotel is addicted to noise! The top floor buffet breakfast is very good and the view over the Zocalo is stunning .Why do they need two loud TVs spouting news and commercials?... more

Great location for tourists. Our room was fine and breakfast on the balcony was great. If you get there at 8.00am you can see them putting up what must be the biggest flag in the world in the square opposite! I suspect some rooms can be noisy as there seems to be constant activity in the surrounding area but our... more

We stayed for 3 nights and it was easy access to everyting in the central part of the city. I would not recommend the resturant for other than breakfast. Very helpful staff in planning daily trips to different points of interest. The Hotel had been recently renovated but in the style of Mexico and very tastefully done. The rooms were... more

We stayed on the first floor facing cinqo de mayo street (not the main square Zocalo) and it was very noisy. Traffic noise during the day, and for some strange reason every morning around 5 a.m a clanky noise, that sounded like they were hauling something up outside our window. The room was cute and clean, with TV, noisy air... more

When we got to the hotel they made us wait more than 3 hours for check in, telling us every 15 min. to wait another 15 min., Also we put the privacy sign at the door, went to have breakfast and the room service went inside anyway. I felt that they didnt respect my privacy. Also at night time I... more

We stayed for 4 nights and took the hotel as a basis to discover the city and the surroundings. Check in was friendly as was all the staff. The first room we had was on the small side and the biggest disadvantage was that it was towards the street i.e. it was pretty loud. But we could move (staff was... more

We stayed here two nights. The hotel is located right at Constitution Plaza, across from the Metropolitan Cathedral. We picked it because of the downtown location. The hotel staff is very friendly and helps you with your every request. The restaurant on the 6th floor terrace has a good view of the city and the Plaza. They were having a... more